What are the responsibilities and job description for the Assistant Terminal Manager position at Kenan Advantage Group?
Description
KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico.
At KAG, it's our people who make it possible to achieve our company goal as One Team Driven to Make a Difference! With expert knowledge, supportive leadership and most importantly, a strong belief in our company culture, our KAG team exemplifies the passion, pride and entrepreneurial spirit of KAG to help us reach our goal every day.
We want you to have a career with the rewarding professional and community experiences you desire, in a place that feels like home. If you are seeking an opportunity to join a talented team of dedicated professionals in a company that keeps North America moving, we invite you to apply!
Position Summary
This position is accountable for the operation, personnel management, and the service to customers within a specified geographic region.
Essential Functions
Qualifications
KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico.
At KAG, it's our people who make it possible to achieve our company goal as One Team Driven to Make a Difference! With expert knowledge, supportive leadership and most importantly, a strong belief in our company culture, our KAG team exemplifies the passion, pride and entrepreneurial spirit of KAG to help us reach our goal every day.
We want you to have a career with the rewarding professional and community experiences you desire, in a place that feels like home. If you are seeking an opportunity to join a talented team of dedicated professionals in a company that keeps North America moving, we invite you to apply!
Position Summary
This position is accountable for the operation, personnel management, and the service to customers within a specified geographic region.
Essential Functions
- Promote and develop safe work behaviors in line with the companys safety programs and objectives
- Monitor hours of service for drivers; maintain compliance with all company and government regulations and policies
- Supervise performance of drivers to achieve incident free deliveries of every load
- Work with KAG Risk Management, Suppliers, Vendors, and Customers for processing accident and cargo related claims
- Conduct interviews and hire drivers
- Discipline drivers up to, and including, termination
- Work closely with dispatchers on troubleshooting items such as delivery issues, driver training program, staffing levels, customer requests/complaints, etc.
- Approve/Deny driver PTO requests, manage annual vacation schedule, create weekly driver schedule for dispatch
- Assist in the forecasting of terminal performance and analyze terminal financial information
- Engage local customers regularly to drive growth and enhance relationships
- Work with KAG Rating and Billing Departments to submit RFPs, negotiate business terms, and properly on-board new customers/lanes into terminal operation
- Ensure maximum asset utilization
- Oversee and assist shop in managing unit PM schedule, trailer testing schedule, and other functions than relate to KAG Fleet Maintenance
- Manage Terminal Administrative Staff and oversee payroll and billing functions
- Process corporate, customer, and driver requests in a timely manner
- In the Terminal Managers absence, serve as the primary decision maker for the terminal
Qualifications
- Bachelors degree in business related field or equivalent business experience in the transportation industry
- Excellent conflict resolution skills
- Effective oral, written and interpersonal communication skills with the ability to influence
- Basic understanding of Microsoft Office
- Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
- Provide constructive guidance to other employees and representatives of third parties.
- Contribute to providing the highest quality of products and services to customers.