What are the responsibilities and job description for the Mgr - Trans Account position at Kenco Transportation Management, LLC?
Job Description
Job Description
About the Position
The Transportation Account Manager is responsible for fostering relationships with external customers to ensure freight is transported per customer needs. This position is responsible for facilitating the daily operations with current shippers and carriers, routinely looking for ways to reduce the customers cost while increasing Kenco’s revenue and margin.
Functions
- Provide work direction to team members assigned to the account and facilitate professional development of team members to improve bench strength.
- Serve as the primary point of contact for dedicated transportation management customers; fostering relationships that are mutually beneficial for both our customers and Kenco that result in increased revenue and margin for Transportation Management.
- Oversee management of inbound / outbound load planning, shipment tendering, safety and overall customer service functions, ensuring the customers freight handled within our contractual guidelines, proper security measures for high value goods.
- Prepare routine reports for customers outlining carrier’s performance and shipment activity; utilize data to look for opportunities to improve services provided.
- Maintain fluid communications with internal and external stakeholders regarding established performance metrics and provide insight as needed; ensuring alignment with strategic directives.
- Actively manage applicable budgetary items; including but not limited to, freight claims with carriers, payment of freight invoices and accurate reconciliation of P&L.
Qualifications
Competencies
Travel Requirements
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