What are the responsibilities and job description for the Sales Associate position at Kencove Farm Fence?
We are looking for a Sales Associate who will interact directly with customers, providing information about our products and services. This role involves handling orders, resolving complaints, and maintaining in-depth knowledge of our offerings. As the primary point of contact, you will contribute to overall customer satisfaction and help drive sales growth.
Tasks, Accountabilities and Key Responsibilities:
Pay: $35,000.00 - $42,000.00 per year
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Travel reimbursement
Vision insurance
Compensation Package
Bonus opportunities
Profit sharing
Schedule
8 hour shift
Monday to Friday
Weekends as needed
Tasks, Accountabilities and Key Responsibilities:
- Confer with customers via telephone, internet, email, live chat, or in person to provide information about products or services, take or enter orders, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Provide recommendations of fencing implementation based on the situation and create quotes for the sale.
- Trouble shooting of fencing products and issues.
- Responsible for always maintaining product knowledge and industry trends through attending trade shows.
- Must have excellent communication skills with Supervisors, Peers, or Subordinates as well as Persons outside the organization.
- Must be able to make decisions and solve problems.
- Agricultural/Fencing background and knowledge preferred.
- Computer Skills
- Customer Service background preferred.
- Basic mechanical skills preferred.
- Flexible schedule requiring Saturday rotations.
- Paid Holidays, Competitive Salary, Health Benefits, Bonuses, Casual Work Environment
- Equal Opportunity Employer
- Full Time Position Hourly Rate NonCommission
Pay: $35,000.00 - $42,000.00 per year
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Travel reimbursement
Vision insurance
Compensation Package
Bonus opportunities
Profit sharing
Schedule
8 hour shift
Monday to Friday
Weekends as needed
Salary : $35,000 - $42,000
