What are the responsibilities and job description for the Appointment Receptionist position at Kendall Dealership Holdings LLC?
Job Description
Job Description
Description :
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in the Treasure Valley. We are looking for Appointment Receptionists to join our Client Care team. At Kendall, our Customer Care Center is a fast-paced environment serving clients and Kendall dealerships throughout the Northwest.
Kendall Auto Group offers competitive wages and positive work-life balance. This position involves inbound and outbound calls, however, does not involve sales or cold calling. The focus of our Client Care team is Education and Customer Service.
Our newly remodeled work area includes electric adjustable sitting / standing desks, personal lockers, a spacious breakroom, large training room and a lounge.
Duties for this position include :
- Delivering unrivaled customer service with each client interaction
- Determining customer vehicle service needs by asking appropriate questions and researching vehicle history
- Scheduling service appointments throughout all Kendall dealerships located in Alaska, Washington, Oregon, Idaho & Montana
- Maintaining customer & vehicle information in associated software systems
- Communicating with customers and co-workers via phone and email
The ideal candidate will :
Working conditions are in a call center environment, spending up to the full work shift working on PC display screens and with telephone systems. Standing and / or walking for short distances throughout the work shift may occur.
Our purpose at Kendall is simple : To positively impact people’s lives by delivering an exceptional automotive experience through our highly motivated, knowledgeable, and caring team of professionals.
As an employer, we pledge to listen to and respect your needs. We believe that doing the right thing is more than selling and servicing vehicles—our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day to create remarkable moments that show appreciation for our customers as well as fellow employees.
This position begins at $16.00 hourly. The required schedule may include evenings and a rotating Saturday shift.
Join Kendall Auto Group and START SOMETHING GREAT! To apply, please follow the link to our job board site.
Requirements :
Salary : $16
