What are the responsibilities and job description for the Ford Mobile Service Advisor position at Kendall Ford of Bend?
Description
Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon.
We are looking for a Mobile Service Advisor to join our team.
At Ford Bend our Service Department is a fast-paced environment serving clients throughout the community.
Some of the benefits of working with Kendall as a Service Advisor are :
- Competitive pay plan
- Substantial bonus program
- Career path development opportunities
- Competitive paid time off
- Shop Manager on-site for assistance
- Fair dispatching and teamwork environment
- Large loyal customer base
- Experienced service technicians
- Discounts on parts, service and vehicle purchases for you and your immediate family
- Medical, Dental and Vision insurance
- Paid Life insurance
- 401(k) plan with Fidelity
- Accident and Illness supplemental plans
Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be the first contact of Kendall in our service departments.
We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills.
The ability to make recommendations and prioritize items in order of importance for our customers is key.
Duties will include interfacing with customers and mobile technicians to identify and sell vehicle repairs and maintenance, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling mobile service appointments.
Working conditions are primarily indoors spending up to full work shift working on PC, standing and / or walking for short distances throughout work shift, and frequent use of telephone.
Join Kendall Auto Group and START SOMETHING GREAT!
Requirements
We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills.
