Account Executive - Doors & Hardware

Company Description

At KENDELL we scale our teams in order to meet project challenges and deliver specialized knowledge to any location wherever it may be needed. Our approach provides global expertise with local perspective, bringing together the correct resources to deliver innovative application based solutions that do more for customers and their communities.

Job Description

As an Account Executive, you will play a critical role in driving sales and fostering long-term relationships with general contractors and other key stakeholders in the commercial construction industry. You will be responsible for professionally assessing potential construction projects, working on requests for proposals (RFPs), engaging in warm leads with targeted office visits, and working with client contractors/owners to ensure our solutions meet and exceed their expectations, from bid to contract award.

Responsibilities: 

• Develop new business relationships: Identify and pursue new business opportunities through a combination of warm leads and targeted office visits. 
• Manage Requests for Proposals: Review bid invitations to determine potential construction projects where Kendell could reasonably provide solutions.  Selects projects to bid based on knowledge of our industry, client/contractor/owner needs, and Kendell’s historical ability to deliver a competitive bid.  Attend walk-throughs to ensure understanding of the job and its technical complexities.   
• Become an expert in our product: Develop a deep understanding of our product offerings, including doors, frames, hardware, and access control systems. Stay updated on industry trends and advancements.
• Project Estimation: Prepare project estimates and/or partner with estimator (when applicable) to gain information and connections for negotiated project work.  Provide information on solutions, share knowledge/technical expertise, and prepare bid for negotiated projects.  Develop and maintain positive, long-term working relationships with clients and contractors.     
• Collaborate across departments: Work collaboratively with the project management, operations and engineering teams to provide tailored solutions that meet client specifications and requirements.
• Maintain Customer Relationships: Provide exceptional post-sale support, addressing any issues or concerns that arise during or after project completion. Ensure high levels of customer satisfaction and retention.
• Keep meticulous records: Maintain accurate records of sales activities, client interactions, and project progress. Prepare regular reports for management review.
• Manage post-award process: Ensure contract is received in house after notification of award and compare received contract to estimate and resolve any errors or discrepancies with contractor/owner prior to submittal preparation.
• Be a continuous learner: Maintain and improve professional and technical knowledge by attending industry-related or manufacturer, vendor, and distributor supported educational presentations/training sessions/workshops.    

Qualifications

• Four-year degree in Business, Construction Management, or related field preferred, but comparable work experience will be considered.  
• Minimum 5 years of prior sales and estimating experience in the construction/building materials.
• Minimum of 3 years in the Doors, Frames and Hardware industry.
• Experience working in Commercial and Residential Construction preferred.
• Be comfortable with databases, spreadsheets, word processing, e-mail, and Internet.   
• The ability to interact professionally with a wide variety of people, dealing effectively with difficult customers and situations.
• Be comfortable working independently but enjoy collaborating. Work well under deadline pressure and rapidly changing priorities.

Additional Information

What We Offer:

• A commitment to your career growth and long-term opportunity with us
• An engaged and committed team that loves what they do
• Remote work environment
• Competitive salary and commission structure
• Comprehensive health benefits, including HSA/FSA
• 401K Match 
• Paid Time Off
• Paid Holidays

Hours: Standard business hours are 8am-5pm

This job description describes the general nature and level of work performed by employees assigned to this position and may be modified based on position location and facility need. It does not state or imply that these are the only duties and responsibilities assigned to the job. Employees may be required to perform other job-related duties as directed by their manager. All job requirements are subject to change over time, at the discretion of management, and to possible modification to reasonably accommodate individuals with a disability.

All your information will be kept confidential according to EEO guidelines.