OLEHENRIKSEN Sales & Service Expert, Houston, TX - CONTRACT

ABOUT OLE HENRIKSEN

OLE HENRIKSEN Skincare was founded in 1983 on the principle of loving yourself AND your skin. We are inspired by our effervescent Danish founder, Ole Henriksen, who first learned how to transform his own skin, then took that expertise to Hollywood to bring results—and joy—to his celebrity clientele. Today our brand promise is to deliver joy results in every bottle, and we are dedicated to crafting clinical Scandinavian skincare that’s a joy to use, because a happy face is a beautiful face.

POSITION SUMMAR

YThe Ole Henriksen Sales & Service Expert is responsible for being a brand and product expert and for driving sales everywhere the brand’s products are sold (currently exclusively at Sephora). Working as part of the KENDO Field Team, the Sales & Service Expert drives in-store sales within Sephora through sales support and events and builds deep and lasting relationships with Beauty Advisors and store leadership. Anchored by a deep passion for and understanding of skincare, utmost professionalism and exceptional customer service, the ideal candidate has a proven record of driving results with a customer first focus and is able to inspire store leadership and customers alike to believe in the power of Ole Henriksen’s products. The Ole Henriksen Sales & Service Expert is reliable, a team player, highly communicative and receptive to feedback with a commitment to our brand purpose of transforming lives through skin wellness

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POSITION RESPONSIBILITI

ES
DRIVING SALES & EVENT SUPPO

• RT:Exceed sales per hour targets, product goals and event sales goals while providing best in class customer serv
• iceDrive brand awareness and recruit new customers through the sharing and demonstration of Ole Henriksen produ
• ctsIncrease beauty advisory brand awareness, engagement and expertise through consistent education, training and relationship-build
• ingSupport store-level educational eve
• ntsStay up to date on Ole Henriksen brand and product education, serving as a foremost expert on all things Ole Henrik

sen
VISUAL MERCHANDISING AND ST

• OCK:Ensure visual merchandising is updated, fully stocked and shoppable for clients and that quarterly updates are properly exec
• utedEnsure gondolas are clean and testers are displ
• ayedMaintain timely & consistent communication with the Kendo Manager regarding any inventory/gondola needs or conc

erns
MANAGING RELATIONS

• HIPS:Build and maintain strong working relationships with in-store teams (including store leader
• ship)Demonstrate a positive and cooperative approach towards your work and your colle
• aguesAssist and maintain an atmosphere of professionalism and positive communic

ationSCH

• EDULEMandatory: Thursday – Sunday |Up tp 32 hrs. per
• weekWeekends / Hol
• idaysRequested days off must be submitted 4 weeks in ad

vance
POSITION REQUIR

• EMENTS2 years of Prestige Beauty Experience; Sephora or Ulta experience is re
• quiredSelf-motivated with a drive for results consistent with a proven track record of exceeding sales
• goalsExceptional communication and organizational skills with strong store eventing s
• uccessAbility to report metrics/target KPIs and competitive insights post-store
• visitsFlexibility in work hours dependent on peak customer shopping times and key promotional retailer activ
• ationsPresent a professional appearance maintaining Ole Henriksen standards and retailer dres
• s codeMust have proof of insurance card, current and valid driver’s license, and reliable means of transpor
• tationAbility to drive within a 90-minute radius from city centers to service suburban