Distribution Operations Specialist

DISTRIBUTION OPERATIONS SPECIALIST – DISTRIBUTION CENTER – KENDRA SCOTT

About Kendra Scott: We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts and e-commerce. Our headquarters are located in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.

Position Overview

Our Distribution Center is the backbone of Kendra Scott, and we are looking for a process-driven individual to step into an exciting, fast-paced role. Reporting to the Distribution Operations Manager, the Distribution Operations Specialist plays a critical role in supporting the team by helping plan, coordinate, and execute a variety of projects aimed at optimizing distribution operations and improving processes. This role involves collaborating with cross-functional teams, tracking project progress, analyzing data, and ensuring that initiatives are completed on time and within scope. It is designed for individuals who are eager to develop strong project management skills, gain hands-on experience in operational excellence, and work alongside experienced professionals in a fast-paced and evolving environment.

Key Accountabilities: 

• Assist in the planning, organization, and coordination of projects to support company objectives
• Learn and apply Lean/Six Sigma principles to support process improvement across operations
• Collect, track, and summarize operations and project-related data to support decision-making
• Aim to provide “WOW Customer Experiences” by collaborating with internal and external teams to support smooth project execution
• Assist in maintaining project documentation, updating reports, and preparing leadership updates
• Recognize potential risks and help identify solutions to address operational challenges
• Develop proficiency in project management and operational tools, such as Smartsheet, Excel, Power BI, Lucid Chart, WMS software, and emerging RFID technologies
• Support the implementation of new processes and technologies to enhance operations
• Help identify compliance with policies, safety regulations, and best practices
• Maintain confidentiality regarding new initiatives, launches, or business relationships
  
  

Knowledge, Skills, and Abilities: 

• Ability to collaborate with and influence both internal and external stakeholders
• Effective team player with the ability to work toward shared goals
• Adaptable and eager to learn new project management techniques
• Highly organized with strong time management skills to handle multiple projects simultaneously
• Excellent analytical skills to interpret data and recommend process improvements
• Capability to identify issues with a strong attention to detail and ability to contribute to solutions
• Proficient in Microsoft Excel, PowerPoint, Word, and Outlook
• Exceptional written, verbal, and professional communication skills
  
  

Qualifications

• Bachelor’s degree or equivalent work experience
• A proven ability to execute with consistent delivery
• Proficient computer skills (MS Office in particular) 
• Organizational and time-management skills 
• Strong communication skills with a problem-solving attitude 
• A growth mindset: desire to learn, grow and embrace new ideas
• A shared appreciation for our 3 core values of Family, Fashion, and Philanthropy
  
  

We are an equal opportunity employer and value diversity at our company.