Demo

Retail Custom Shop Manager

Kenly 95 Petro Truckstop
Kenly, NC Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

Job Description

Job Description

Description :

Kenly 95 Petro is a premier travel center offering top-tier services, dining, and shopping experiences. Our Custom Shop is a unique retail space specializing in high-quality, personalized merchandise, apparel, and specialty items. We are seeking an experienced Retail Custom Shop Manager to lead our team, drive sales, and enhance the customer experience.

Requirements :

  • Oversee daily operations of the Custom Shop, ensuring a smooth and efficient retail environment.
  • Lead and motivate a team of retail associates to provide exceptional customer service.
  • Manage inventory, order supplies, and maintain accurate stock levels.
  • Develop and execute merchandising strategies to maximize sales and profitability.
  • Handle customer inquiries, special orders, and customization requests professionally.
  • Monitor sales performance and implement strategies to drive revenue.
  • Ensure store cleanliness, organization, and compliance with company policies.
  • Train staff on product knowledge, customization services, and sales techniques.
  • Process transactions accurately and efficiently using the point-of-sale system.
  • Collaborate with marketing to promote store offerings and seasonal promotions.

Qualifications :

  • Previous management experience required (preferably in a specialty / custom shop setting).
  • Strong leadership and team-building skills.
  • Excellent customer service and communication abilities.
  • Knowledge of inventory management and merchandising best practices.
  • Familiarity with customization services (printing, engraving, embroidery) is a plus.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Proficiency in POS systems and basic computer applications.
  • What We Offer :

  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package (health, dental, vision, 401k, etc.).
  • Employee discounts on store merchandise and dining.
  • A dynamic and customer-focused work environment.
  • If you have a passion for retail, leadership, and personalized customer experiences, we’d love to hear from you!

    Apply Today!

    Our Company is family-owned and operated since 1964! Kenly 95 is committed to providing a safe work environment. We require a pre-employment drug test and background check as well as random drug testing for employees. This is an on-site position and not remote. Iowa 80 is unable to sponsor a Visa.

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