What are the responsibilities and job description for the Client Service Manager - Hawaii position at Kennedy Jenks?
Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering and environmental consulting services today, with a focus on innovation and sustainability. Using new advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, and award-winning water reuse projects. We are known for our dedication to industry-leading client service and tailored solutions.
Kennedy Jenks is seeking an experienced and collaborative Client Services Manager to join our growing team in Hawaii. The Client Services Manager plays a vital role in developing client strategies, assembling client teams, and executing plans to deliver KJ’s services efficiently. This role also includes project management responsibilities, ensuring adherence to company standards and deadlines.
Key Responsibilities
Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work to empower our team members to thrive and achieve their full potential.
Compensation
The salary range for this position is anticipated to be between $150,000 and $200,000, depending on education, experience, qualifications, licensure/certifications, and geographic location.
Benefits
Kennedy Jenks offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs.
As an employee-owned firm, Kennedy Jenks offers a unique company culture with a corporate commitment to maintaining a positive work/life experience with a flexible hybrid work environment. Kennedy Jenks provides competitive compensation that will vary based upon education, experience, qualifications, skills, licensure/certifications, seniority, and geographic location. We offer a full benefits package.
Kennedy Jenks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.
Kennedy Jenks is seeking an experienced and collaborative Client Services Manager to join our growing team in Hawaii. The Client Services Manager plays a vital role in developing client strategies, assembling client teams, and executing plans to deliver KJ’s services efficiently. This role also includes project management responsibilities, ensuring adherence to company standards and deadlines.
Key Responsibilities
- Business Development: Achieve sales targets by leading new pursuits. Cultivate, establish, and maintain relationships with clients and partners.
- Project Management: Ensure successful project delivery and attainment of financial goals by optimizing operational efficiency. Lead one or more client service teams, coordinate resources, and connect people to projects.
- Project Oversight: Serve as Deputy PM or PM for various projects, working under the PM or Client Service Director, with full responsibility for scope, schedule, and budget.
- Client Engagement: Lead client interview presentations, proposals, and strategy formulation. Collaborate closely with the Marketing & Proposals team to deliver sales results.
- Bachelor’s and/or Master’s degree in Civil or Environmental Engineering or a similar engineering field.
- 10 years of related water/wastewater engineering consulting experience with a proven track record in business development.
- Hawaii Professional Engineer (PE) license.
- Proficiency in Microsoft Office Products and familiarity with Client Relationship Management tools.
- Demonstrated ability to provide excellent client service.
- Strong writing, editing, and research skills.
- Excellent analytical and problem-solving abilities.
- Some travel within the area to project sites, client meetings, and other Kennedy Jenks offices may be required.
Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work to empower our team members to thrive and achieve their full potential.
Compensation
The salary range for this position is anticipated to be between $150,000 and $200,000, depending on education, experience, qualifications, licensure/certifications, and geographic location.
Benefits
Kennedy Jenks offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs.
As an employee-owned firm, Kennedy Jenks offers a unique company culture with a corporate commitment to maintaining a positive work/life experience with a flexible hybrid work environment. Kennedy Jenks provides competitive compensation that will vary based upon education, experience, qualifications, skills, licensure/certifications, seniority, and geographic location. We offer a full benefits package.
Kennedy Jenks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.
Salary : $150,000 - $200,000
