Optometric Technician Manager

Optometric Technician Manager

Location: Plymouth & Otsego
Reports to: Director of Operations | Pay Type: Hourly

Join a team that transforms lives through vision care!

At Kennedy Vision Health Center, we are passionate about innovation, excellence, and creating an outstanding patient experience. As an Optometric Technician Manager, you won’t just be performing tasks—you’ll be leading a high-performing team, driving efficiency, and ensuring the highest standard of patient care in a fast-paced and supportive environment.

Why Join Us?

• Core Values that Drive Success: Integrity, Initiative, Innovation, Passion, and Community are at the heart of everything we do.
• A Leadership Role with Impact: You will oversee and develop a team of technicians while implementing best practices that enhance patient care and clinic efficiency.
• An Organization That Operates on Traction (EOS): You’ll be part of a team that values clarity, accountability, and results-driven leadership, with structured meetings and goal-setting.
• Growth & Development: We invest in continuous learning, providing you with the tools to advance your expertise in optometric care, leadership, and innovation.
• Culture of Excellence: We foster an engaging, team-oriented environment that encourages initiative and problem-solving.

Your Role & Responsibilities:

Leadership & Team Development

• Lead, mentor, and coach a team of Optometric Technicians, ensuring exceptional patient care and operational efficiency.
• Set performance goals aligned with Kennedy Vision Health Center’s strategic vision and Traction EOS principles.
• Foster a culture of accountability, collaboration, and innovation within the team.
• Ensure team members receive ongoing training and professional development to maintain top-tier expertise.
• Manage scheduling, PTO requests, and payroll-related tasks efficiently to optimize clinic workflow.

Patient Care & Clinical Operations

• Ensure seamless patient flow, from pre-testing to optometrist handoff, enhancing the overall experience.
• Accurately perform and document diagnostic testing, including retinal imaging, OCT, visual fields, and tonometry.
• Liaison between patients and doctors, answering questions, providing recommendations, and supporting follow-up care.
• Oversee contact lens services, including fittings, training, and education on lens care.
• Track and maintain exam room supplies and inventory management, ensuring operational readiness.

Process Optimization & Compliance

• Drive efficiency improvements by optimizing workflows and leveraging technology.
• Uphold compliance with HIPAA, OSHA, and company policies, ensuring a safe and professional clinical environment.
• Attend and actively contribute to weekly, monthly, and quarterly leadership meetings, following EOS structures.
• Champion patient education and engagement, ensuring they understand their eye health and treatment options.

What We’re Looking For:

• Leadership & Mentorship: Experience leading a team and fostering a culture of collaboration, accountability, and growth.
• Optometric Expertise: Strong knowledge of eye health, contact lenses, and diagnostic testing.
• Technical Proficiency: Ability to operate, maintain, and train others on manual and automated lensometers, OCT, visual field analyzers, and other diagnostic equipment.
• Exceptional Communication: Ability to clearly educate patients, collaborate with doctors, and train technicians.
• Adaptability & Problem-Solving: Thrives in a fast-paced environment, balancing multiple priorities while maintaining a patient-first approach.

Why You’ll Love Working Here

• A Meaningful Career: Every day, you will make a real difference in people’s lives by improving their vision and overall health.
• Growth & Recognition: We celebrate initiative and reward those who take ownership of their role.
• Supportive Leadership: You’ll work alongside dedicated leaders who invest in your success.
• A Team That Feels Like Family: We value collaboration, innovation, and a culture where everyone is empowered to thrive.

Ready to lead, innovate, and transform patient care? Apply today to be part of a team that is redefining excellence in optometric healthcare!

Job Type: Full-time

Pay: $23.00 - $32.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Uniform allowance
• Vision insurance

Medical Specialty:

• Ophthalmology

Schedule:

• Monday to Friday
• No weekends

Ability to Commute:

• Minneapolis, MN 55441 (Required)

Work Location: In person

Salary : $23 - $32