What are the responsibilities and job description for the Senior Clinical Manager of Care Coordination & Support Organization position at Kenneth Young Center?
Senior Clinical Manager of CCSO (Care Coordination & Support Organization)
Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities.
Kenneth Young Center offers a robust benefit package that is highly competitive to the market and offers all full-time employees the following:
- 403(b) plan with organizational matching
- Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
- Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
- Long Term and Short Term Disability (BCBS), no cost to employee
- Flexible Spending Account (with annual rollover)
- Basic life insurance (50k) paid for by the organization and option for additional voluntary coverage for self, spouse, or dependents (BCBS)
- Incentive program with potential for quarterly bonuses
- Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
- Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)
To further promote an active and healthy work/ life balance, KYC also offers a generous amount of paid time off and staff holidays.
- 4 weeks of Paid Time Off (With increases based on seniority)
- 8 Paid Organization-Wide Holidays
- 3 Personal Floating Holidays annually
Job Scope: The Senior Clinical Manager of CCSO provides leadership and administrative oversight for the SASS Program and the Pathways to Success Program. The Senior Clinical Manager will identify opportunities, barriers, implement solutions, and evaluate the CCSO performance. The Senior Clinical Manager will also serve as the agency liaison to external and internal stakeholders.
Administrative Responsibilities
- Coordinate day-to-day administrative and clinical operations of counselors, case managers, care coordinators, reporting supervisors and managers.
- Provide administrative and clinical supervision to administrative assistants, supervisors, and managers.
- Ensure that all services are performed in accordance with Federal, State, Local, and programmatic standards and policies.
- Serve as the liaison between internal and external stakeholders.
- Provide on-going performance evaluation of the CCSO.
- Collaborate with the Deputy Director in identifying areas of quality improvement and the implementation of solutions.
- Oversee deliverables and required reporting to external stakeholders.
- Contribute to the creation and implementation of the annual agency budget.
- Attend stakeholder meetings.
- Other duties as assigned
Program Responsibilities
- Coordinate efforts across the CCSO and other KYC services.
- Oversee in collaboration with the manager/supervisor assignment of consumers and families in services.
- Oversee the Manager of Community Relations.
- Collaborate with Finance and Human Resources closely.
- Oversee in collaboration with manager/supervisor weekly schedules to ensure 24/7 crisis coverage.
- Provide supervision to supervisors/managers and administrative assistant of CCSO.
- Facilitate team meetings across the CCSO with key leaders.
Minimum Requirements
- Master’s degree from an accredited college or university in social work, psychology, counseling, or other related discipline.
- Minimum of three years of experience supervising clinically and administratively.
- Experience with high-risk children, intensive case management, and crisis services preferred.
- Clinical Licensure (LCPC or LCSW) with the ability to provide supervision.
- Valid driver’s license.
- Computer skills required.
- Ability to utilize an electronic medical record.
Schedule
- Full-time-exempt, 37.5 hours work week.
Kenneth Young Center is an Equal Opportunity Employer
