CL22014: Front Desk Receptionist/Bilingual Required - Administration

Position #22014: Front Desk Receptionist/Bilingual Required

Posting Dates: 01/13/2025 - 01/17/2025 (Or Until Filled)

Location: Administration Center

Hours: 8 Hours per Day (7:30 A.M. - 4:30 P.M.), 260 Days per Year

Job Description

As one of the first points of contact between the district administration and its customers, the person in this position is responsible for representing the Kennewick School District in a positive and professional manner while communicating in both English and Spanish. This person will be required to provide outstanding customer service to all visitors and callers to the Administration Center. Whether in person, over the phone or via email, this person must ensure that all customers feel welcome, respected and confident that they will have their needs met. This position will also provide secretarial assistance to any and all other departments in the building as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All applications must be submitted to the Kennewick School District Online at www.ksd.org.

CONDITIONS OF EMPLOYMENT

• High school diploma or equivalent.
• Must present transcripts of highest level of education within thirty (30) days of hire.
• Bilingual Skills Required - Must pass STAMP bilingual assessment in Spanish.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.
• Must be able to meet the Physical Demands of the position.
• Must pass a basic skills test.
• Completion of SafeSchools training within thirty (30) days of hire and yearly thereafter.
• Must pass a background check, which includes employee-paid fingerprinting.
  
  

Qualifications Required

• Recommendations that confirm dependability, flexibility, loyalty and self-starting capabilities.
• Evidence of ability to establish and maintain a tactful, cooperative and effective relationship with students, parents, staff, fellow employees and management.
• Evidence of ability to approach assigned work in a professional manner, working toward the common goal of teamwork, pride in service delivery and continuous improvement.
• Strong verbal and written communication skills; working knowledge of correct grammar, spelling and English and Spanish usage. Must demonstrate sufficient command of the English and Spanish languages to communicate verbally and in writing with students, parents, district staff members and other concerned people regarding all aspects of their job-related activities.
• Must uphold board policies and follow administrative procedures.
• Must take all necessary and reasonable precautions to protect students, equipment, materials and facilities.
• Must attend in-service trainings or other meetings as required, as well as attend any training as directed by management.
• Ability to assess and correct issues involving safety.
• Must be able to use basic computer programs to maintain records, enter timecard information and read and respond to email.
• Previous experience and/or training operating general office equipment such as: computer, copiers, printers and scanners.
• Ability to use and learn various software programs such as Microsoft Office (Outlook, Word, Excel, etc.).
• Must be willing to participate in district training as it becomes available for varied computer programs and other needs.
  
  

Qualifications Preferred

• AA degree or equivalent or comparable work experience in a secretarial/clerical office setting.
• Successful secretarial and customer service experience.
• Ability to work with interruptions while balancing daily office responsibilities.
• Positive evaluations and recommendations that support character and work ethic.
• Excellent attendance, punctuality, and dependability; evidence of ability to be self-disciplined and a self-starter.
• Evidence of ability to maintain confidentiality.
  
  

Job Responsibilities

• Open and close building at the start and end of each business day.
• Greet, direct and provide information to guests within the building.
• Answer student, parent and community questions in-person, by phone and via email.
• Maintain and distribute various student/parent forms.
• Make copies and assemble packets for distribution.
• Schedule conference rooms and boardrooms.
• Coordinate incoming and outgoing mail and deliveries. Distribute incoming mail by department.
• Distribute casual employee paychecks.
• Maintain a clean, professional and safe environment in the lobby.
• Assist the communications and community education staff with tasks and projects as needed or assigned.
• Assist other departments with tasks and projects needed or assigned.
• Perform all duties of the position within the scope of Kennewick School District policies and procedures, including regular attendance and punctuality.
• Perform other job-related tasks as assigned.
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT

PHYSICAL DEMANDS: The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Mobility: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, push or pull 18-26 lbs., sit, kneel and crouch, twist and bend, use hands to type, finger, handle, or feel; and reach with hands and arm.
• Sense: The employee is required to talk/hear conversations and other sounds. The employee must be able to communicate effectively in person and over the telephone. The employee is required to taste and smell. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Lifting:The employee must be able to lift or move up to 18-26 pounds; may also need to be able to lift overhead. The employee may be required to physically move quickly in an emergency or while performing student supervision duties.
  
  

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Hazards:The noise level in this work environment is moderate.
  
  

Kennewick School District's Non-Discrimination Policy

The Kennewick School District Provides Equal Access To All Programs And Services Without Discrimination Based On Sex, Race, Creed, Religion, Color, National Origin, Age, Honorably Discharged Veteran Or Military Status, Sexual Orientation, Including Gender Expression Or Identity, The Presence Of Any Sensory, Mental Or Physical Disability, Or Use Of Trained Dog, Guide Or Service Animal By a Person With a Disability, And Provides Equal Access To The Boy Scouts And Other Designated Youth Groups. The Following Employees Have Been Designated To Handle Questions And Complaints Of Alleged Discrimination

Civil Rights & Equity: Dr. Thomas Brillhart- (509) 222-5335 (Thomas.brillhart@ksd.org)

Section 504, Title IX: BJ Wilson - (509) 222-5003 (BJ.Wilson@ksd.org)

This holds true for all students who are interested in participating in all education programs and/or extra-curricular school activities in the Kennewick School District.

Applicants: Inquiries regarding compliance procedures or requests for reasonable accommodation may be directed to the School District's Associate Superintendent or Director of Human Resources.

For information on salary and benefits offered, please visit https://www.ksd.org/hr-landing/benefits-salary-schedules

Kennewick School District Contact Names and Telephone Numbers

Toni Neidhold, Director of Human Resources

(509)222-6414

Toni.Neidhold@ksd.org

Classified ADA

Kennewick School District

1000 West 4th Avenue

Kennewick, WA 99336