What are the responsibilities and job description for the Assistant General Manager position at Keno's Restaurant?
Benefits :
- Competitive salary
- Employee discounts
- Wellness resources
Job Summary : The Assistant Front of the House Manager will play a critical role in supporting the General Manager in the daily operations of the restaurant. Focus on the front of the house operations while ensuring that food safety standards are maintained throughout the restaurant. This role involves managing staff, enhancing customer service, labor costs and implementing food safety protocols to ensure a safe and enjoyable dining experience for all guests. This position requires a dynamic leader with a keen eye for detail, a passion for hospitality, and a proven track record in a high-volume setting.
Key Responsibilities :
1. Front-of-the-House Operations :
a. Oversee daily front-of-the-house activities to ensure smooth and efficient operations.
b. Maintain high standards of customer service, ensuring all guests have a memorable dining experience.
c. Train, mentor, and manage front-of-the-house staff, including hosts, servers, bartenders, and bussers.
d. Develop and implement service standards and procedures to enhance guest satisfaction.
2. Labor Cost Control :
a. Monitor and manage labor costs to stay within budget while maintaining service quality.
b. Create and maintain staff schedules, ensuring optimal coverage for peak and off-peak times.
c. Analyze labor reports and make data-driven decisions to improve efficiency and productivity.
d. Implement strategies to reduce turnover and enhance employee retention.
3. Operational Support :
a. Assist the General Manager in overall restaurant management and decision-making.
b. Ensure compliance with health, safety, and sanitation regulations.
c. Handle customer complaints and feedback professionally, resolving issues promptly.
d. Support inventory management, including ordering supplies and managing vendor relationships.
4. Team Leadership :
a. Foster a positive and collaborative work environment.
b. Lead by example, demonstrating a strong work ethic, integrity, and professionalism.
c. Motivate and inspire the team to achieve excellence in all areas of operations
5. Quality Assurance :
a. Conduct regular inspections to ensure that food safety standards are met and that the dining area is clean and well-maintained.
6. Inventory Management :
a. Assist in managing inventory for front of the house supplies and ensure proper stock levels.
7. Collaboration :
a. Work closely with the kitchen staff to ensure seamless service and adherence to food safety standards.
8. Record Keeping :
a. Maintain accurate records of food safety inspections, staff training, and any incidents that occur.
Qualifications :
Benefits :
Compensation : $60,000.00 - $75,000.00 per year
AT KENOS, YOU'RE A STRANGER ONLY ONCE!
The Kenos History
Kenos Family Restaurant has been a part of the Canyon since its inception in 1983. The Cooper family has owned and operated the business since July 21, 1993. For the past thirty years, Kenos has grown with the Canyon. But one thing at Kenos has stayed the same throughout the decades : the food & the people.
Although the times have changed and food trends come and go, our world-famous pancakes and famous fried chicken are still some of Kenos' best sellers! Our pancakes have been made the same way (with our same super secret recipe) for the past thirty years! As for our Famous Fried Chicken.... Kenos has deemed Tuesday Night as Chicken Night since it's opening back in 1983!
Visit online and browse our extensive menu of mouthwatering offerings! Come for a visit and you won't be disappointed!
Salary : $60,000 - $75,000