Associate Executive Director

Looking for an experienced Associate Executive Director to support the ED of a brand new, luxury Assisted Living and Memory Care community, opening Summer 2025! This is a fantastic opportunity to work side by side with a dynamic partner, delivering exceptional service to residents, families, and team members.

Why The Kensington Bethesda? Because Our Promise is to love and care for your family as we do our own—and this extends to our team members too! Become part of a community driven by its unique core values: Love for Seniors, Respect for Each Other, Passion for Excellence, and a Spirit to Serve.

Base Salary: $140,000.00 Annually, Based on Experience Annual Bonus Potential

Experience: 3 years of experience in an Executive leadership role in a senior living environment (Required)

Work Location: In Person at The Kensington Bethesda

Job Status / Schedule: Full-Time, including Weekends, Holidays, Evenings, & On-Call

What does Kensington Senior Living offer you?

• Competitive Salary and Annual Bonus Potential
• Health, Dental, Vision, Life Insurance, and other optional benefits.
• 401(k) Plan
• Paid Vacation
• Employee Assistance Program
• Employee Referral Bonus Program
• Complimentary Meals
• Growth Opportunities

Overview:

The Kensington Bethesda is seeking an Associate Executive Director to directly support the Executive Director in leading our brand new, vibrant community, opening Summer 2025. This role focuses on excellence in clinical care, daily operations, and enriching the lives of our residents. Your leadership will be key in planning, organizing, and evaluating services to meet the needs and interests of our community, a fantastic opportunity to collaborate closely with our Executive Director and make a meaningful impact.

What will you do as the Associate Executive Director?

• Provides input into the annual business and budget planning for the community. Directly responsible for monitoring and ensures staffing levels, staff schedules, care planning/delivery, and supply inventories are sufficient to ensure that the Assisted Living, Memory Care, Nursing, and Concierge departments meets labor cost, supply cost, and quality of care goals.
• Ensures that medical evaluations, resident information, care levels, and social needs are thoroughly outlined in Assessments and Service Plans and are clearly documented, regularly reviewed, and updated to reflect any changes.
• Ensures effective departmental coordination so that clinical care, nutrition, and fie enrichment activities are carried out and appropriately documented. Ensures a process to hold effective and timely Service Plan meetings with residents and families.
• Establishes processes are established for departmental leaders to meet prospective, current residents, and their families to discuss resident care, activity participation, address concerns, and foster positive customer relations. Ensures that any issues or complaints related to care services and activities are handled promptly and appropriately.
• Maintains overall responsibility for ensuring the effectiveness of Health Maintenance Meetings and ensuring that follow-up actions identified in these meetings are carried out in a timely manner.
• Reports monthly on performance metrics tracked and regularly review results to identify actions for improvement.
• Oversees the process to maintain a high level of compliance with Federal, State, and Local regulations.
• Represents Kensington Senior Living in professional and community activities and maintains positive relationship with referral sources and service providers.
• Oversees team member onboarding, and performance management to achieve high performance and low turnover.
• Establishes departmental priorities, assigns tasks, and keeps employees informed of any relevant changes.
• Ensures the concierge team maintains appropriate logs/binders at desk, is highly professional, is provided with appropriate supervisory development training, and is fully prepared to carry out its responsibilities as outlined in the Emergency Preparedness Plan.
• Participates in workshops, seminars, and programs to stay current with developments in the healthcare field. Communicates new insights gained and engages in other professional development activities as needed.

Knowledge & Skill:

• Knowledge of appropriate Federal and State regulations pertaining to Senior Living.
• Must have excellent verbal and written communication skills.
• Ability to lead effectively within a culturally diverse, team-based environment.
• Strong time management and organizational skills.
• Possess excellent computer skills with proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and ability to learn new database programs.
• Ability to calculate figures related to budgetary items, staffing needs, and amounts such as percentages.

Pre-Employment Requirements:

• Successful completion of a criminal background check.
• Demonstrate freedom from Tuberculosis by PPD/TB test or chest x-ray, documenting the absence of tuberculosis in a communicable form.
• Pass a pre-employment drug test.