What are the responsibilities and job description for the Branch Support Specialist position at Kent District Library?
Job Summary
">The Kent District Library is seeking a dedicated and experienced individual to join our team as an Assistant Branch Librarian. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining accurate records, and supporting the day-to-day operations of our library branch.
">Key Responsibilities:
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- Provide excellent customer service by responding to patron inquiries, resolving issues, and promoting library services. ">
- Maintain accurate records of patron transactions, including checkouts, returns, and fines. ">
- Assist with collection maintenance duties, such as shelving books, processing new materials, and discarding damaged items. ">
- Run reports and lists for item hold information and inter-library loan requests. ">
- Assist patrons in their search for library materials and provide reference and information services. ">
Required Skills and Qualifications:
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- High school diploma or equivalent required; previous experience in a library or retail setting preferred. ">
- Basic clerical skills, including computer and telephone skills. ">
- Knowledge of popular culture and various genres of material in the library collection. ">
- Ability to work with general supervision and adhere to established policies and procedures. ">
- Interpersonal and communication skills for interaction with staff and customers. ">
Benefits:
">As an employee of the Kent District Library, you will enjoy a competitive compensation package, including paid time off, retirement plan options, medical and dental benefits, and opportunities for professional growth and development.
