Service Technician

Job Summary: Responsible for performing all custom cabinet service-related work including repairs and replacements, while representing the company in a professional manner and maintaining customer satisfaction.

Duties and Responsibilities:

• Using personal judgment and excellent craftsmanship, repair any defective and/or incorrect products. Replace only if creative repair is impossible.
• Inspect and critique installer work to ensure quality work. Approve installer bonus if work is complete. Report less than satisfactory work.
• Pad, peg, and adjust cabinets.
• Perform detailed artistry and touch up on cabinets using wax sticks, paints, crayons, wood burning tools, etc.
• Maintain paperwork to established guidelines.
• Maintain due date performance as defined by supervisor in order to meet all closings.
• Provide order for necessary material and parts.
• Identify areas of improvement and offer solutions, as well as implement changes to correct these areas (QR's).
• Work with other departments (i.e., sales and installation) to ensure quality work and customer satisfaction.
• Ensure the maximum throughput of products by minimizing costs and improving processes and product flow.
• Professional representation to the builder and/or customer.
• Must be timely for all scheduled appointments.

Knowledge, Skills, and Abilities:

• Must have high school diploma or equivalent.
• Must have ability to use tape measure and all necessary hand, power, and air tools.
• Must have expert quality and craftsmanship carpentry skills with the ability to customize repairs.
• Must have automobile, personal insurance, and current drivers license to drive to various customer locations.
• Must have your own necessary tools.
• Must have good independent judgement skills and apply accordingly.
• Excellent customer relation skills and effective communication.

In order for us to proceed with the application process, we would need for you to fill out a formal application through our website: https://careers.kmc.net/home/index.

** Note: You will need to create an account on the website before it allows you to begin applying to the positions we have available. **

You are able to fill this application out at home instead of coming here to the office. But, if you are not able to fill out the application at home and would prefer to fill it out at our office, the address is 501 Industrial Blvd, Bryan, TX 77803. We are open Monday through Friday from 9am-4pm, so please feel free to stop by whenever you are available and fill out the application.

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Commission pay

Ability to Commute:

• Bryan, TX 77803 (Required)

Ability to Relocate:

• Bryan, TX 77803: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $80,000