What are the responsibilities and job description for the Loan Support Specialist position at Kentland Bank?
Position Summary:
As a Loan Support Specialist, you will play a pivotal role in ensuring the smooth operation of our loan department by assisting with documentation, processing, and customer support. This position is ideal for detail-oriented, dependable individuals who thrive on accuracy, organization, and teamwork.
What You’ll Do:
- Collaborate with Loan Officers and Analysts to ensure timely and efficient loan closings by preparing, processing, and ordering essential documents.
- Maintain complete, up-to-date credit files and oversee record-keeping for the loan system, including data entry and error resolution.
- Process loan payments, advances, and draws, and respond to customer inquiries with professionalism and care.
- Order necessary services, such as appraisals and credit reports, to facilitate the loan process.
- Track and manage critical items like insurance, financial statements, and tax returns to ensure compliance and completeness.
- Proactively identify opportunities to cross-sell Kentland Bank’s products and services, referring customers to appropriate team members.
- Participate in team meetings and training programs to continually grow your knowledge and skills.
What We’re Looking For:
We’re seeking a self-motivated, adaptable individual with exceptional accuracy and attention to detail. The ideal candidate is friendly, dependable, and eager to provide high-quality service to both internal and external customers. If you excel in a structured environment and enjoy working as part of a collaborative team, this role is for you.
Why Join Us?
At Kentland Bank, you’ll find more than a job—you’ll discover a career where your attention to detail and commitment to service will make a difference. We offer the tools, training, and support you need to grow, all while helping our customers achieve their financial goals. Together, we’ll build a secure and successful future.
