What are the responsibilities and job description for the Scheduling Coordinator - Kentucky Center for Oral Maxillofacial Surgery position at Kentucky Center for Oral Maxillofacial Surgery (a...?
Scheduling Coordinator - Kentucky Center for Oral Maxillofacial Surgery
Purpose: Primarily responsible for scheduling office appointments with patients at all Kentucky office locations
Office Address:
4097 Atwood Dr, Richmond, KY 40475
Position Requirements:
- Effective use of the phone in a courteous, friendly and professional manner to schedule appointments per office protocol
- Insure patient data is accurate and current by reviewing it with the patient
- Document patient information in computer
- Use discretion with all private information in a medical setting
- Verify insurance information with the patient
- Great attention to detail, ability to prioritize and problem solve
- Confirm appointments daily
- Communicate with other departments as required regarding patient accounts/concerns/questions
- Respond to on-line referrals daily.
- Switchboard responsibilities – shared with all Schedulers
- Assist with front desk and office duties when needed
Qualifications:
- Requires excellent communication skills, professionalism and service orientation.
- Ability to multitask and handle high volume of phone calls is imperative.
- Must be able to work as a team member, to process information quickly and accurately, and possess a willingness to learn new skills.
- The position demands a mature and dependable attitude.
- A good knowledge of computer software applications is also required.
Experience: Experience in a medical/dental environment (minimum of 1 year)
Education: Minimum of a high school education or equivalent is required.
OMS360 is an Equal Opportunity Employer (EEO).
OUR CORE VALUES
- Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
- Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
- Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
- Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
- Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Medical Specialty:
- Surgery
Schedule:
- Day shift
- Monday to Friday
Work Location: In person