Food Unit Supervisor

Responsibilities

• Act as quality assurance inspector in respective locations, ensuring food is high quality.
• Operate locations with efficient use of labor and resources, addressing any issues immediately.
• Ensure breaks and hours worked are compliant with park and state policy.
• Ensure stand product/equipment needs are met. Contact maintenance when necessary.
• Enter spoilage, requisitions, and transfers in inventory management software daily.
• Address guest and Host concerns, report concerns to the Senior Supervisor or Area Manager as necessary.
• Ensure Hosts are upselling and acting in a professional manner.
• Ensure Hosts follow grooming and uniform guidelines.
• Enforce all policies to ensure the safety of Hosts and guests.
• Ensure all Hosts are trained per documented procedures.
• Ensure all Hosts complete assigned side tasks.
• Follow and enforce safe food handling protocols throughout the flow of food.
• Perform and document Safety Critical Checklists daily and submit at the end of each day.
• Maintain a clean and organized stand.
• Ensure stands meet Steritech and health department criteria.
• Complete assigned deep cleaning tasks.
• Complete daily inspection sheet.
• Maintain department equipment in proper working condition (radios, clipboards, etc.).
• Work directly with Hosts to monitor guest satisfaction through efficiency and guest interaction.
• Conduct weekly inventory.
• Additional responsibilities as assigned. 

Requirements

• Minimum of 16 years old.
• Flexible availability, with the ability to work up to 40 hours per week during daily operation including days, evenings, weekends, holidays and after school.
• Ability to participate in all training sessions.
• Working knowledge of all departmental and park-wide policies.
• Positive attitude with the ability to communicate professionally and courteously with other Hosts, management, and guests.
• Strong leadership skills with the ability to delegate tasks.
• Effective decision-making abilities.
• Detail oriented and punctual.
• Ability to lead and set a positive example.
• Ability to work alongside team members to ensure quality of performance.
• Ability to maintain a high standard of safety, guest service, and cleanliness and hold team members accountable.
• Ability to successfully complete background check and drug screen, as applicable.
• Completion of all necessary leadership training.