What are the responsibilities and job description for the Medical Front Office - Patient Service Specialist - KORT position at Kentucky Orthopedic Rehab Team?
Overview
Position: Patient Service Specialist
Location: Louisville, KY
Type of Employment: Full Time (Multiple positions avalible in Louisville area - 3 Float & 8 regular positions):
- Kids Middletown
- KORT Ath. Trainers & Admin Center (FLOAT) X3
- Downtown Hand Center
- Old Brownsboro Crossing
- Holiday Manor Center
- Springhurst PT
- Shively Center X2
- DuPont
Schedule: Weekdays - Up to 40 hour per week
Compensation: $15.00-$18.00/hour (pending experience)
When patients enter our outpatient physical therapy center in Louisville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED
- 1 Year of Front Desk Experience
- Health Care Experience
Preferred Qualifications:
- 1 Year of Medical Office Experience
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Salary : $15 - $18
