What are the responsibilities and job description for the Medical Clinical Liaison position at Kentucky Skin Cancer Center?
Overview
We are seeking a Clinical Liaison to support our patients and providers by ensuring smooth communication and efficient operations within our clinic. Our ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced medical environment. This role requires exceptional organizational skills and the ability to provide outstanding service to both patients and medical staff.
Job Responsibilities
- Answer patient phone calls and direct them to the appropriate provider or department.
- Assist patients with prescription refills, coordinating with pharmacies and providers.
- Address patient inquiries regarding treatment plans, appointments, and general dermatology concerns.
- Act as a liaison between patients and providers, ensuring seamless communication and follow-ups.
- Maintain accurate patient records and documentation within the electronic medical record (EMR) system.
- Coordinate with insurance providers to verify coverage and assist patients with billing inquiries.
- Provide administrative support to the clinical team as needed.
Job Requirements
- Excellent communication and customer service skills.
- Strong multitasking and problem-solving abilities.
- Proficiency with electronic medical records (EMR) systems.
- Knowledge of medical terminology and insurance processes.
- Ability to maintain patient confidentiality and adhere to HIPAA regulations.
Education and/or Experience
- High school diploma or equivalent required; associate degree in healthcare-related field preferred.
- Minimum of one (1) year experience in a medical office setting.
The Kentucky Skin Cancer Center offers a robust benefit package including:
- Paid time off
- Paid holidays
- Group medical, dental, and vision benefits
- Disability and life insurance
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20 - $25
