Coordinator of Development Services and Stewardship

TITLE: Coordinator of Development Services & Stewardship

DEPARTMENT: Institutional Advancement and External Relations

REPORTS TO: VP for Institutional Advancement and External Relations

CLASSIFICATION: Staff-12 months

EFFECTIVE DATE: TBD

STANDARD WORK HOURS: 37.5 hours per week

EMPLOYMENT STATUS: Full-Time 

EMPLOYMENT CLASSIFICATION: Exempt

JOB SUMMARY: 

Kentucky State University is seeking a highly motivated and dynamic individual to fill the position of Coordinator of Development Services & Stewardship in the Office of Institutional Advancement. The Coordinator is accountable for ensuring that all donor information is placed within the database accurately, is kept up to date with software programs, and accessed in a timely manner. They will work closely with the office in facilitating the prompt and efficient usage of the database, gift processing and reporting. In addition to other specific duties as assigned/required that may include supervision of other support staff, student workers and temporary hires.

This position requires a proactive, goal-oriented individual with excellent interpersonal skills and a background in fundraising, relationship management, and strategic initiatives. The successful candidate will play a key role in advancing the university's mission by processing financial support from partners, fostering meaningful relationships through stewardship, and implementing strategic initiatives with the team that align with the university's goals.

ESSENTIAL JOB FUNCTIONS:

Data Management:

• Maintain accurate and up-to-date donor records, ensuring confidentiality and compliance with relevant data protection regulations.
• Manage the database for alumni, donor, and prospect information and preparing reports.
• Monitor and responding to requests submitted to unit email box to update information in the database.
• Process charitable gifts made to the University and acknowledgements.
• Coordinate reporting for electronic communications and mailings.
• Create new records in the database for alumni and donors as needed.
• Technical knowledge of systems, software and databases.
• Provide first class customer service as a primary contact for the advancement office
• Utilize fundraising software and databases to track donor interactions, preferences, and contributions.
• Reconcile with the Business Office all University deposits.

Stewardship Initiatives:

• Develop and implement creative stewardship initiatives to enhance donor engagement and retention.
• Create personalized, impactful donor communications, such as thank-you letters, impact reports, and updates, showcasing the tangible effects of donors' contributions.
• Additional Duties:
• Collaborate with the fundraising team to support cultivation and solicitation efforts.
• Assist in prospect research and donor prospecting activities.
• Perform other related duties and special projects as assigned by the Vice President of Institutional Advancement and External Relations.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Experience with management of a donor database. Raiser’s Edge experience preferred.
• Proficiency in Microsoft Office and the ability to learn new software programs quickly.
• Strong interpersonal and communication skills, both written and verbal, with the ability to engage and inspire donors and colleagues.
• Knowledge of Philanthropic giving.
• A passion for accuracy and sharp attention to detail.
• Ability to handle confidential information appropriately.
• Valid driver’s license.

      SUPERVISORY RESPONSIBILITY:

OTHER DUTIES: 

• Collaborate with colleagues with the Office of Institutional Advancement on special projects and initiatives.
• Stay informed about industry trends, best practices, and emerging opportunities in corporate and foundation relations.
• Perform other duties as assigned by the VP of Institutional Advancement and External Relations

QUALIFICATIONS:

• Bachelor’s degree required; advanced degree in philanthropy, nonprofit management, or a related field preferred. Minimum of 3-5 years of experience in fundraising, corporate relations, or related field.

• Proficiency in using fundraising databases and software. Knowledge and understanding of Kentucky State University's history, mission, and values is an asset. Flexibility to work evenings and weekends, as required by event schedules.

WORKING CONDITIONS AND PHYSICAL EFFORT:  

• Work could involve some exposure to unusual elements, such as temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
• Requires some standing or walking.
• No or very limited exposure to physical risk.
• Some travel required.

Internal Candidates are Encouraged to Apply 

Applicants must be authorized to work for any employer in the United States. At this time, Kentucky State University is unable to sponsor or take over sponsorship of an employment visa

KENTUCKY STATE UNIVERSITY is an Equal Opportunity Employer

The functions, qualifications, knowledge/skills, and physical requirements listed in this job description represent the essential duties of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The Job Functions listed do not necessarily include all activities that the individual may perform.