What are the responsibilities and job description for the Starter position at Kenwood Country Club?
At Kenwood Country Club, an Emerald status and Distinguished private country club we are seeking Full Time Starters!
(this position is available to start immediately)
General Duties and Responsibilities:
This position is responsible for providing complete services for members and their guests relating to full coordination and management of groups commencing play on the golf course while providing superior service in a demanding environment. We are seeking individuals who are self-motivated, goal oriented, reliable, friendly and outgoing.
- Starts play on the golf course and explains applicable rules of the day.
- Ensures proper dress code policy is being adhered to
- Provides overview of respective course etiquette practices.
- Controls the queue of groups wanting to play.
- Interacts with a personal and professional attitude towards members and staff.
- Organizes Starter Podiums with respective amenities.
- Uses iPad and applicable software to input players and guests’ names into the tee sheet.
- Checks the scorecard and pencil boxes on the 2nd and 10th tee.
- Helps inform the Professional Staff of relevant information.
- Communicates with Golf Shop to ensure proper billing, rounds counts and guest allocations for charges.
- Must be able to carry and move a set of golf clubs.
- Performs other duties as required.
- Ensures disability flags issued only to those with proper registration.
- Communicates with Outside Staff personnel regarding groups and players.
- Assists in all special events of the Golf Department.
- Assists all staff members in enforcing policies, procedures and services to our membership.
- Communicates with members, co-workers, management and the general public in a courteous and professional manner.
- Conforms with and abides by all regulations, policies, work procedures and instructions.
- Exhibits and maintains a professional demeanor to reflect a positive image of Kenwood Country Club.
Qualifications
- Must be flexible for scheduling.
- Previous country club experience or customer service experience preferred.
- Mobility to carry and lift golf bags above the head weighing up to 25 pounds.
- Ability to remain on one’s feet and work in outside conditions for long periods.
- Ability to communicate well verbally and in writing.
- Ability to understand and carry out verbal and written instructions.
- Ability to interact professionally and maintain effective working relationships with management, co-workers and members.
- Must be able to multi-task and work in a fast-paced environment.
- Must be 18 year or older with a valid driver’s license.
Benefits
- For Full-Time Employees: PTO Accrual & Holiday Pay, Medical/Dental/Vision, 401kSavings
- Complimentary meals.
- Team member appreciation events.
- Supportive team environment.