What are the responsibilities and job description for the Service Contract Clerk position at Kenwood Dealer Group?
SEVICE CONTRACT CLERK
Job Title: Service Contract Clerk
Location: 4780 Socialville Foster Road, Mason, Ohio 45040
Job Type: Full-Time / Part-Time
About Us:
Kenwood Dealer Group is a reputable and customer-focused automotive dealership dedicated to providing top-tier service to our clients. We are seeking a detail-oriented and organized Service Contract Clerk to join our accounting team and ensure the accurate processing of service contracts and warranty-related documentation.
Key Responsibilities:
- Review, process, and file service contracts and warranty paperwork accurately and efficiently.
- Verify data for completeness and compliance with dealership requirements.
- Maintain accurate records of all service contract transactions.
- Coordinate with finance, sales, and service departments to resolve discrepancies.
- Assist with warranty contract submission and follow-up for Kornerstone, Zurich, and non-manufacturer warranties, ensuring timely processing and resolution.
- Provide exceptional customer service by addressing inquiries related to service contracts.
- Maintain up-to-date knowledge of manufacturer programs and dealership policies.
- Prepare reports on contract processing status and related metrics.
Qualifications:
- High school diploma or equivalent; associates degree or relevant certification preferred.
- Previous experience in automotive administration, warranty processing, accounting or a related field is a plus.
- Strong attention to detail and organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and dealership management software.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- High level of integrity and professionalism.
Benefits:
- Competitive salary.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) plan with company match.
- Training and career development opportunities.
How to Apply:
Interested candidates are encouraged to fill out our online application. For any questions, please contact Michele Loewenstine or Brooke Brokamp, Controllers, at 513.683.5484.
