Field Service Technician

Field Service Technician

At Kenworth of Louisiana, our service technicians are an integral part of our business. A field service technician is responsible for maintaining and repairing machinery, equipment,
and heavy-duty vehicles such as 18-wheelers, trucks, and trailers. They travel to customer sites to diagnose issues, perform repairs, and conduct routine maintenance. Their role
requires strong technical skills, problem-solving abilities, and the capacity to work independently in various environments. Excellent communication skills are also essential for interacting with clients and providing detailed reports on the work performed.

Why Kenworth?
Simply put, we strive to be the best. Our customers appreciate our excellent service available at seven locations in the State of Louisiana. We are proud to offer the following:

• Competitive wages and consistent pay
• Career advancement opportunities and paid training
• Incentives for top performing mechanics
• Paid time off after a year of service
• Paid Holidays
• 401(k) with a generous employer match
• Health, Dental, Vision, Life, Disability, and Telemedicine Insurance

Now is the time to enhance your career, not just pursue another job. You don't want to miss out on this excellent opportunity! Apply online today!

Qualifications:

• Degree or Certification from an accredited post-secondary School plus 2 years of related experience and/or training.
• OEM Certifications Preferred
• Must obtain a Valid Driver's License and have the ability to pass our insurance requirements
• Must have the ability to work an "On-Call" schedule
• Must own most basic tools and some specialty tool

Job Duties:

• Perform work as outlined on repair orders with efficiency and accuracy, following dealership and factory standards.
• Diagnoses the cause of most malfunctions and perform repairs according to OEM guidelines.
• Communicate with the parts department to obtain necessary parts.
• Save and tag parts for warranty purposes or at the customer's request.
• Examine assigned vehicles to determine if additional safety or service work is needed or recommended.
• Communicate with the service advisor immediately if additional work is needed, if outlined work is not required, or if repairs cannot be completed within the promised
  time.
• Document all work performed and recommended on the repair order.
• Supervise the work of any assigned apprentice technicians.
• Report machinery defects or malfunctions to the supervisor.
• Maintain and be accountable for all dealership-owned tools and manuals.
• Operate all tools and equipment safely.
• Attend and complete all assigned company training.
• Maintain and efficiency of 90% or higher
• Perform other duties as assigned

EEO Statement:
It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Kenworth of Louisiana, LLC will provide reasonable accommodations for qualified individuals with disabilities.