What are the responsibilities and job description for the Warranty Administrator position at Kenworth Northeast, Group Inc?
Kenworth Northeast is an independently owned truck dealership supplying the northeast region with The World's Best® heavy and medium duty trucks and parts. We are looking for a motivated and reliable Warranty Administrator to work at our Brockton, MA, Middleton, MA or Smithfield, RI location. The Warranty Administrator assists in the coordination and communication of the Warranty Department; performs a variety of administrative tasks related to the processing of warranty claims.
Pay for this position is $25-40 / hour.
How You Will Make an Impact :
- Files all warranty claims for the outside parts salesmen; files all warranty claim hard copy in chassis files or the applicable engine claim files.
- Files warranty claims - various customers to be determined.
- Follows-up on all warranty claims; calls DSM to get policy for customer, files pre-approved policy request when it applies.
- Works with Paccar Warranty Analyst when no problem found, claim denied or any extenuating situations in which a claim should get paid.
- Processes pre-delivery inspection (PDI) forms when a truck is sold and forwards completed forms to the required department.
- Acknowledges warranty claims and packing slips.
- Prints daily warranty receivables and sends to stores for review; posts statements / credit memos as required.
- Performs other duties as assigned by the supervisor
What You Will Need :
What We Offer :
At Kenworth Northeast, our mission to provide an exceptional customer experience starts with YOU. That is why we offer a comprehensive benefits package that goes above and beyond for our dedicated employees. We recognize that the success of our company depends on the success of the individual, as well as the team. Here is what you can expect from us :
If this sounds like the opportunity you've been waiting for, submit your resume today to learn more about what Kenworth has to offer you!
Kenworth Northeast is an Equal Opportunity Employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.
Salary : $25 - $40
