PacLease Service Manager

Are you ready to join an industry leader with a strong foundation of success? Kenworth Sales Company was awarded the 2020 Dealer of the Year award and after 80 years of consistent excellence, we are still growing! We have exciting career opportunities available today in most of our locations. We are always looking for highly motivated individuals with a passion for helping our customers build the kind of success that Kenworth knows so well. 

**Earn $80k-$90k a year plus Bonus (depending on experience)**
Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.


PacLease Service Manager Job Summary

The primary functions of the Pac Lease Service Manager are as follows:

-Control the quality of repairs completed in Pac Lease Service Department.
-Monitor efficiency and productivity of technicians on shop floor. 
-Dispatch / Maintain Repair Orders (RO’s) to technicians as per customer need and technician availability and capability. 
-Assure that all information relating to work orders is correct and current. (This includes the following: Unit Number, Mileage, Warranty Information, Estimated Repair Times, and VIN Numbers being checked to ensure accuracy.) 
-Updating customers on repairs being performed, parts availability, estimated time to completion, scheduling of Preventative Maintenance (PM’s), and completion of repairs.
-Ensuring that Kenworth Sales and Pac Lease facilities are clean, well maintained, and safe for performance of duties. 
-Ensure all Pac Lease Service vehicles are road worthy, legal and clean inside and out. Monitor operators logs books and pre trips for required vehicles.
-Maintain cost effective measures in lease and rental maintenance without sacrificing safety, quality, and Kenworth specifications as to repairs completed. 
- Keep a positive “Can Do” Attitude toward customers and employees/coworkers. Maintain a good positive Moral in the work place. 
-Work with and train apprentice technicians to fill dealership tech positions
-Work side by side with technicians both in the field and in the shop environment to provide an efficient and quality repair. 

PacLease Service Manager Qualifications 

Ability to read and comprehend instructions and information. High school diploma or equivalent. Two years of experience working in a diesel repair shop. Working knowledge of heavy truck repair methods.  One-year supervisory experience.  Excellent communication and managerial skills.  Valid Commercial Driver's License and good driving record.  Professional personal appearance.


PacLease Service Manager Working Conditions 

This is a physically demanding position.  Will stand six to eight hours per shift, lift parts weighing up to 50 pounds.  Will stoop, kneel, crouch, crawl, reach, handle and feel. Will be exposed to noise, vibration, dust, exhaust fumes, paint, and other hazardous and nonhazardous materials.  Must climb in and out of customer's vehicles to record information and road drive. Work in inclement weather and in both a shop and field environment.  S/he will be required to wear a dealership uniform.


BENEFITS

We offer a full benefits package with retirement and paid life insurance. Also includes vacation time, sick days and paid holidays.


Kenworth Sales Company is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color religion, sex, national origin, disability or protected veteran status.

Salary : $80,000 - $90,000