Demo

Service Manager

Kenworth Sales
Roanoke, VA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/14/2025

Increase the impact of your leadership and technical ability and imagine how good it will feel being a valued leader in the mid Atlantic’s premier heavy-duty and medium duty truck dealership group.

Truck Enterprises is seeking a Service Manager for our busy Roanoke, VA location. They are looking for and individual who can uphold their mission of excellent customer service to both external and internal customers while maintaining the highest ethics.

You will be managing knowledgeable and dedicated staff at their state of the art facility. This is an exciting career opportunity where you will feel proud of where you work and will personally benefit from a casual, progressive environment.

Qualified Candidates Will Have :

  • A minimum of five (5) years of experience in truck maintenance industry.
  • Broad knowledge of new and used truck repair.
  • Understanding of how to cost-out jobs.
  • Strong organizational, leadership and communication skills.
  • Must be proficient in the use of computer and web-based technology.

Duties and Responsibilities :

  • Oversees the general flow of operations in the Service Department.
  • Oversees the Warranty Administrator, and Shop Foreman.
  • Makes purchases for the Service Department and calls on customers.
  • Provides quotes on service contracts and reviews repair orders daily.
  • Ensures good customer relations.
  • Oversees training in the shop and assists with technical problems.
  • Serves as a liaison with factory representatives.
  • Truck Enterprises, Inc. offers you :

  • Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans..
  • Stability – TEI is financially strong with an established base of customers and is well-positioned for continued expansion.
  • History of Excellence – Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
  • If you have experience in heavy truck or heavy equipment service management , Truck Enterprises wants to hear from you!

    Veterans are encouraged to apply.

    About the company : TEI is part of the Transport Equipment, Inc. family of companies based in Salt Lake City, Utah. Together with our sister company, Kenworth Sales, Inc., TEI joins a family of over 30 dealerships in the Intermountain West and Mid-Atlantic regions.

    An Equal Opportunity employer, Smoke Free / Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

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