What are the responsibilities and job description for the Restaurant Server position at Kenzo?
Server Position:
This position requires a high level of customer service skill, food service, and a professional approach, as this position's purpose is to interact with our guests and ensure they have a great experience. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. This is a full-time (5 days per week) position and requires the flexibility to work evenings and weekends, with occasional overtime.
The ideal candidate is responsible for initial guest interaction through the reservation system and then at the door, warmly welcoming guests and setting the tone for their experience.
The server is expected to embody the hospitality, charm and professionalism of our organization in the traditional Japanese Hospitality style. We strive to provide our guests with the absolute finest, freshest products, served with grace and skill by a welcoming staff.
· Knowledge of table maintenance, proven customer skills and impeccable grooming are required.
· Well-polished floor presence.
· Bi-Lingual in Japanese and English a plus.
· Excellent verbal skills and great telephone etiquette
· Minimum 2 years’ experience at comparable fine dining restaurants.
· A good working knowledge of the Open Table reservation system is preferable.
· An understanding and appreciation of food and wine is a must.
· Knowledge of Japanese cuisine preferred.
· Be able to work in a standing positon for long periods of time, up to 8 hours.
All servers will be asked to undergo on-the-job-training to increase their knowledge of food, beverage, and table service etiquette regardless of their service history.
Equal Opportunity Employer
Wage: DOE
Benefits: Medical, Dental, 401K plan, vacation and sick time.
Job Types: Full-time, Contract
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Physical Setting:
- Fine dining restaurant
Schedule:
- 8 hour shift
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Experience:
- Full Service Servers: 1 year (Preferred)
- Restaurant experience: 1 year (Preferred)
Work Location: One location