What are the responsibilities and job description for the Road Supervisor - Valley Metro - Mesa position at Keolis America, Inc.?
Knowledge and Experience:
- High School diploma or equivalent
- Valid Commercial Driver’s License (CDL, with passenger endorsement & air brake endorsements).
- Acceptable driving record.
- At least 1 year of bus operations experience desirable.
- At minimum of 2 years of experience required as a full-time operator.
- Knowledge of project specific vehicles, components, and data/communications systems.
- Knowledge of State and Federal regulations and corporate safety programs and policies.
- Strong customer service attitude.
- Ability to read, write and speak English.
- Ability to communicate effectively and work with all departments.
- Ability to work independently and objectively.
Skills:
- Excellent planning and leadership abilities
- Excellent communication and interpersonal skills
- Provide experience as the Road Supervisor
- An eye for detail
- Ability to make decisions, manage change, motivate, delegate, and manage time
Key Accountabilities:
Responsibilities
- Ongoing collaboration with various Keolis Management team to ensure the service provided per our contract with Valley Metro
- Road Supervisors are to provide direct oversight of vehicle operators on the street.
- Must be willing to have flexibility with schedule and/or work split shifts, weekends, and holidays.
- Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
- Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
- Assist operators with service or passenger problems.
- Conduct site checks and road observations according to client and local policy.
- Monitor street operations for on-time performance and schedule adherence.
- Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards, and provide feedback to be incorporated into daily operations procedures.
- Follow company safety and operational rules and procedures.
- Ability to work under stress and meet strict timelines
- Ability to use 2-way radio and communicate effectively.
- SFRTA policy adherence.
- Handling Emergency Bus Bridge and Special Event management.
- Monitor Service Operations.
- Monitor AM and PM Pull-Outs and Pull-Ins
- Vehicle accident investigation.
- Inspects vehicles for damage and compliance with safety standards and F.A.C 14-90
- Observes driving skills and work habits of drivers in the field
- Supports the development and implementation of systems to maintain records on employees, equipment, compliance, and/or maintenance activities.
- Act as vehicle operator as need it.
Business Processes
- Provide support to the Safety, Security & Training Manager at the location.
Reporting
- Prepares reports to management regarding driver knowledge and skills. Assists in scheduling and assigning daily bus routes and drivers.
Additional Statements:
- Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
- Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
- Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
- EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
- Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
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