Director of Maintenance

Knowledge and Experience:

• Minimum 5 years of vehicle, equipment, and hydraulic maintenance experience
• Minimum 3 years’ experience as a Maintenance Director or Manager role in a Transit environment with over 250 vehicles
• Experience in creating and managing a department budget
• Bachelor's Degree or equivalent training and experience
• Advanced computer skills including Microsoft Office required
• Has evidence of experience and accountability for emergency planning, incident response and safety management in a fixed route maintenance environment
• Union and contract negotiation experience
• Must be willing to work flexible hours to meet the needs of the business in a 24/7 environment

Skills

• Strong commitment to Company values
• Must have excellent communication skills at all levels of the organization to include the client
• Ensure all standard operating procedures
• Develop and implement policies and procedures for the Maintenance Department
• Compliance with federal, state, and local regulations
• Adhere to the Keolis Quality Assurance policies and procedures
• Adhere to the client's maintenance standards
• Leadership of positive employee and labor relations
• Will have the ability to identify and solve problems in a structured and analytical way

Key Accountabilities:

Safety

• Be Accountable for the department’s organizational safety performance
• Ensure all relevant statutory and regulatory safety policies are applied and adhered to
• Ensure Safety governance is in place, continuously bringing safety performance and adherence to processes to the forefront.
• Contribute to the safety culture through displaying exemplary safety-oriented behaviors 

• Establish preventative maintenance schedules

Employee Engagement

• Set the tone of leadership throughout the department through implementation of the Keolis management principles
• Lead an engaging culture where each individual is able to work to their full potential in the aligned delivery of the business objectives.
• Build the talent pool to ensure future capability to deliver the organizational business plan
• Lead the Union relationship: 

o   Understand and monitor compliance to the ratified CBA

o   Plan and lead CBA negotiations

o   Manage union relationships to be productive and enable win-win outcomes

• Drive an improvement in the employee experience enabling improvements in all employee related KPIs including: employee turnover, unplanned absenteeism, maintenance headcount
• Drive employee survey participation and deliver local action plans to continually improve employee experience and engagement

Economic Performance

• Accountable for the department’s economic performance - budget setting, monitoring and taking corrective actions as necessary to ensure objectives are met
• Deliver financial requirements for account payable, client billing, payroll, monthly analysis and reporting in a timely and accurate manner, and in accordance with policy and process.
• Monitor and manage costs of the organization to ensure delivery against the authorized budget.
• Drive financial improvement across key drivers of performance: 
• Accountable for the department’s economic performance - budget setting, monitoring and taking corrective actions as necessary to ensure objectives are met
• Deliver financial requirements for account payable, client billing, payroll, monthly analysis and reporting in a timely and accurate manner, and in accordance with policy and process
• Monitor and manage costs of the organization to ensure delivery against the authorized budget
• Improve financial performance of the business in a sustainable manner

• Develop annual budget
• Monitor compliance of monthly and annual financial targets

Client Relationship and External Relationships:

• Accountable for the quality of relationship with client
• Identify opportunities to improve delivery against the contract within the shareholder expectations to develop win-win outcomes for operator and client in accordance with our value of ‘we commit’
• Monitor and assure the quality of the Stakeholder relationships for the organization
• Ensures that the organization remains sensitive to key stakeholders (associations, user associations, etc..) and so becomes and remains a known and respected contributor to the growth and prosperity of the region
• Attend client boards meetings and report key messages to key internal contacts 
• Ensure strict adherence to all Keolis and client safety regulations

Additional Statements:

• Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
• Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. 
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

INDHP