What are the responsibilities and job description for the Asstistant Operations Manager position at Keolis North America LLC?
Skills :
Possess excellent communication, interpersonal and decision-making skills
Will be fluent in English with excellent written and verbal communication skills
Must be customer-focused with the ability to inspire your team with commitment and enthusiasm
Will have the ability to identify and solve problems in a structured and analytical way
Key Accountabilities :
Responsibilities
Ensures that Shop Safety policy, procedures and regulations are implemented, and a safe working environment is provided in all maintenance areas and working with the Safety Manager in conducting monthly Maintenance Safety Meetings.
Coordinates with the Operations Department regularly to ensure vehicle readiness; implements corrective action / process changes necessary to maximize vehicle availability and minimize late pull outs.
Ensures the implementation of a detailed Preventive Maintenance Inspection program for each vehicle type, the operating facility and equipment that is compliant with OEM, Client, and Keolis Standards.
Ensures achievement of all maintenance-related contract performance standards set by Client (or Keolis) including type and timeliness of PMIs, miles operated between road calls, time "out of service", missed service.
Leverages intimate knowledge of contractual maintenance requirements, collective bargaining agreement, and maintenance P&L to direct operations in a compliant and fiscally responsible manner
Utilizes performance measures on a daily basis to manage mechanic productivity, efficiency / effectiveness and accountability and implements continuous improvement plans to improve performance.
Ensures compliance with Keolis' Maintenance and Quality Assurance Policies and Procedures, including performance of PMI Audits.
Routinely performs road call, "late pulls" and vehicle readiness root cause analyses and adjust PMI, vehicle servicing or other maintenance processes to prevent recurring problems.
Ensure that maintenance technicians are trained on current operating procedures, are properly equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost-effective manner.
Schedules employees for the department; ensures the effective supervision of mechanics and other shop workers.
Conducts routine "toolbox" meetings to review shop operating, repair issues and administrative matters
Responsible for hiring; discipline up to and including termination; approving salary increases or decreases; training and employee development; planning and directing the work; handling employee complaints or grievances; and handling performance reviews.
Approves priority of maintenance and repairs based on availability of materials and parts and requirements of scheduled operations
Oversees the development of efficient repair schedules; reviews repair cost estimates
Coordinates work performed by outside vendors
Controls and monitors inventory of parts, tires, lubricants and fuel (as required)
Schedules and administers fleet maintenance, assists in troubleshooting problems with equipment.
Ensures compliance on a day-to-day basis with State, Federal, Company and Client requirements.
Participates in the development and administration of the operational and / or capital budget
Works closely with location general manager and regional maintenance management providing status of maintenance and budget requirements. Reviews financial and budget variances, review repair orders or code and approve account payable documents.
Completes special projects as assigned. Required to perform hands-on work activities.
Other duties as required.
Safety Culture
Establish and maintain a culture of safety so that safety is the front of mind consideration for all employees and a way of life within the organization.
Contribute to the safety culture through displaying exemplary safety-oriented behaviors
Ensure that all changes to the maintenance and asset management system are properly implemented to prevent any potential negative impacts on the operation, and in particular on safety.
Training
Provide advice on competencies and technical academic requirement required at location.
Recommend the training required to continuously enhance technical competencies.
Environment
Report compliance with environmental policies and regulations to the VP, Safety.
Ensure that the location is compliant with applicable regulatory requirements. Work closely with operations staff to complete proper documentation reporting and compliance records.
Knowledge of regulatory requirements include, but are not limited to :
Occupational Safety and Health Administration (OSHA)
Environmental Protection Agency (EPA); Storm Water Permits (SWPPP)
Local Fire Departments
Hazardous Materials Business Plan, Spill Control and Countermeasure Plan (SPCC)
If applicable :
Air Quality Management District (AQMD)
Other regulatory bodies as appropriate
Additional Statements :
Drug and alcohol screening : Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment : Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment : Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
EEO statement : Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Disclaimer and closing statement : The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
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