What are the responsibilities and job description for the Bus Operator - CapMetro position at Keolis?

Knowledge and Experience :

Must be minimum 21 years of age
3 years verifiable valid Drivers license
Must have a valid driver’s license
Must be able to obtain and maintain a Texas CDL class B license with passenger endorsement
Must have clean driving record – DMV printout required for the last 10 years
Must have stable work history

Skills :

Excellent customer service skills

Positive attitude and enjoy working with the general public

Attention to detail

Excellent communication skills

Exceptional judgement

Fast learner

Able to follow directions

Time management skills

Key Accountabilities :

Customer Service :

Ensure customers feel welcome

Effectively communicate with passengers especially in the event of service disruptions

Provide passengers with assistance as needed

Accommodate passengers with information such as schedule, guidance, ect.

Safety :

Ensure safe on-road operations while maintaining on-time performance

Familiarity with assigned routing and detours

Awareness of ADA Policies and Procedures

Understanding of ADA Compliance

Proper operation of all wheelchair lifts, for each bus model

Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures

Operations :

Collect the prescribed fares and notify dispatch of any type of fare evasion or fraud

Perform pre and post trip inspections and enter all defects into the ZONAR system

Follow exact deadhead routing and their assigned revenue service routes

Depart the start of each route exactly on-time and never operate ahead of schedule

Report any bunching of buses or other problems that may disrupt scheduled service

Perform other duties as assigned

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Bus Operator - CapMetro

Keolis North America LLC, Austin, TX

Bus Operator - CapMetro

What are the responsibilities and job description for the Bus Operator - CapMetro position at Keolis?

What is the career path for a Bus Operator - CapMetro?

Job openings at Keolis

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