What are the responsibilities and job description for the Fixed Route Dispatcher position at Keolis?
Pay : $
Core Competencies / Responsibilities
- Ensure that each driver reports at their scheduled work shift time
- Arrange coverage for any call offs within driver staffing
- Prepares and prints manifest for all operator's toe (10) minutes prior to scheduled check in time
- Make bus assignments
- Ensure all operators pull out on time
- Supply written documentation of incidents which may require follow-up action but not limited to call outs by operators
- Communicate clearly with others both verbally and in writing using the English language
- Promptly provide client with information on location and ETA
- Make cost-effective and operationally efficient decisions regarding assignment or movement of trips
- Monitor Transit Radio System (TRS) messages of radio actives of bus and sedan operators in the field
- Monitor AVL screen to identify and prevent late running routes and to optimize utilization of standby and / or extra board resources based on proximity to affected destinations
- Maintain Dispatch Communication log and complete all applicable documentation
- Perform various administrative duties; answer incoming calls, courtesy calls and filing etc.
- Other duties as required
Knowledge and Experience
Please note : Job duties or specific job title could vary; where covered by a collective bargaining agreement the provisions of that agreement may prevail.