safety equipment, fire suppression system and sensitive edges, tires and transmissions.
Must be able to work amid constant interruptions, have ability to prioritize and be detail oriented.
Must have leadership skills and ability to mentor and provide instruction.
Must have good communication skills, ability to both verbally and in written format document questions
and diagnostic information to management personnel.
Must be able to perform physical activities including working on top of coaches and lifting up to seventy-five (75) pounds.
Must be flexible and work in a 24 / 7 environment. Must be able to work flexible day and night hours including split shifts, weekends and holidays
Must have clean driving record and be able to obtain a Commercial Driver’s License, Class B with
passenger endorsement.
Must be able to pass a pre-employment drug test.
Skills :
Detect, diagnose and repairs coaches concentrating on major complicated / complex problems including but are not limited to, ADA equipment, air conditioning, brakes, chassis, cooling system, engine, interior / exterior lighting, gauges and controls, safety equipment, fire suppression system, sensitive edges, tires and transmissions
Computer diagnostic equipment to include but not limited to; Cummins Insite, Allison prognostics, complex electrical schematics; ladder logic diagrams, VANSCO and DINEX coach control systems to diagnose troubleshoot coach electrical functions
Researches and evaluates coach problems, provides comprehensive analysis to management in both written and oral format
Key Accountabilities :
Responsible for leading operations and serve as point of contact with client during their shift periods.
Contact with traveling passengers and airport employees with complaints or suggestions
Perform complaint investigations in coordination with Customer Service / Quality Assurance Department
Assist the Safety Department (Road / Safety Supervisor) with accident Investigations during their respective shifts
Coordinate with Operations Manager and Safety Manager for Safety meetings and distributing safety information
Coordinate Special Moves for BCAD
Responsible for quality control in all operations areas
Responsible for disciplinary actions
Respond to service complaints, escalate as necessary
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