What are the responsibilities and job description for the Road Supervisor position at Keolis?
Position may be required to work in Woodbridge, VA and Manassas, VA
Knowledge and Experience
High School diploma or equivalent
Must have and maintain a valid Commercial Driver’s License (CDL) Class B with passenger endorsement
Must pass a DMV driving record check and maintain clean driving record throughout employment
Must be able to exhibit excellent customer service to both internal and external customers
Must be willing to have flexibility with schedule and work in a 24 / 7 environment, to include weekends and holidays
Must be able to pass a pre-employment drug test, background check, federal finger printing and a DOT physical examination
Key Accountabilities
Road Supervisors are to provide direct oversight of vehicle operators on the street
Observes driving skills and work habits of drivers in the field
Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications
Assist dispatch and maintenance staff with vehicle change outs that occur in the field
Assist operators with service or passenger problems
Conduct road observations according to client and local policy
Monitor street operations for on-time performance and schedule adherence
Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures
Follow company safety and operational rules and procedures
Ability to work under stress and meet strict timelines
Responsible for onboard evaluations, trail checks, drive cam and mentoring / coaching drivers
Monitor pull-outs and service areas
Vehicle accident investigation
Other duties as required
Skills
Must be able to operate iPad, cellphone and personal computer
Must have intermediate MS Office and e-mail experience
Ability to read, write and speak English
Ability to communicate effectively and work with all departments
Ability to work independently and objectively
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Frequently works outside in extreme, hot and / or cold, weather
May sit for over six hours a day; High volume use of telephone and computer
May reach and pull overhead; May climb, bend and kneel
May operate a vehicle for over 6 hours per day
May use electronic hand-held device (iPad, cell phone, two way-radio)
May be exposed to fumes while responding to incidents on the buses
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