At Keolis Commuter Services (KCS) , we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!
Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA). During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.
We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.
At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families.
Benefits Package Highlights :
- Generous Medical & Rx plan
- Dental & Vision Plan
- Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to railroad workers and their families.
- Fidelity 401K Program
- Flexible Spending Accounts
- Transit and Parking Reimbursement Benefits
- Employee Assistance Program
- Company Sponsored Life & Accidental Death and Dismemberment Benefits
- Education Assistance
- Short- & Long-term Disability Benefits
- Voluntary Benefits Plan options including Supplemental health plans for accidents, critical illness, hospital staysPet, Home, Auto insurance
Knowledge and Experience :
Must have Bachelor’s degree in Transportation or related field or equivalent combination of work experience, training and or education.Must have a thorough knowledge of and compliance with all safety and operating rules, CFR Part 240, CFR 242 and CFR Part 217Must have 10 years of experience managing Rail Operations, preferably is an Operations Center environment.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.Demonstrated effectiveness in delivering strong leadership and organization skills.Demonstrated excellent verbal and written skills and can communicate successfully with a variety of disciplines and levels including both internal and external staff.Successful history of matching strong interpersonal skills to business needs.Skills :
Must have intermediate skills in the MS Office, specifically Excel and WordMust be NORAC qualified, and capable of learning Railroad physical characteristics.Combination of relevant work experience, training and education.A minimum of 3 years’ experience in railroad operations and interpreting safety rules.Requires at least 2 years’ supervisory experience in the field.Evidence of significant experience in the application of ATDA labor contracts.Satisfactory prior work history.Key Accountabilities :
Develop and implement a 3 to 12- month business plan for the area of accountability including competence and training, dispatchers’ and terminal managers effectiveness and efficiency, and the train dispatching system.Provide Managerial Leadership to Dispatching and Terminal staff, and ensure the safe operations, optimal On-Time performance, and efficient operation. This includes providing individual coaching, development, holding direct reports to account, and providing managerial support.Demonstrate understanding and adhere to the Keolis Commuter Services principals of Employee Engagement, Operational Excellence & Safety, Customer Satisfaction, Corporate Social Responsibility and Economic Performance. Ensure the same is exercised within area of accountability.Develop and grow positive relationships with union representatives to ensure a constructive working environment. Direct, supervise and participate in the daily operations of the system, including ensuring compliance with Federal and State laws governing operations.Confirm the completion of reports and logs in a timely and accurate manner.Ensure effective working relationship with counterparts at MBTA / CSX / PAN-AM / Mass Coastal / AMTRAK operations within set contexts.Act as the primary point of contact to provide supervision to ensure the least possible adverse effect to the traveling public.Ensure that operational contingency plans re implemented, when needed.Ensure that assigned employees are fully qualified in the performance of their duties and operate in a safe and efficient manner.Administer collective bargaining agreements as required through regular job performance.Lead the hiring, work allocation, and on the job training for new employees.Ensure compliance of all direct reports with FRA CFR217 regulations and associated testing, as well as all safety rules.Ensure cross functional working relationships are established between Network Ops, Terminal Ops and Mechanical.Attend and participate in all assigned training, specifically safety and security related.
