What are the responsibilities and job description for the Supervisor road position at Keolis?
Knowledge and Experience :
- High School diploma or equivalent
- Must have a valid driver’s license.
- Must maintain a Commercial License (CDL) class B with passenger endorsement.
- Must pass a DMV driving record check and maintain clean driving record throughout employment.
- Must be able to exhibit excellent customer service to both internal and external customers.
- Must have intermediate MS Office and e-mail experience.
- Ability to read, write and speak English.
- Ability to communicate effectively and work with all departments.
- Must be willing to have flexibility with schedule and work in a 24 / 7 environment, to include weekends and holidays.
- Must be able to pass a pre-employment drug test, background check, federal finger printing and a DOT physical examination.
Skills :
- Must be able to operate iPad, cellphone, and personal computer.
- Ability to work under stress and meet strict timelines
- Ability to work independently and objectively.
Key Accountabilities :
Oversite
- Road Supervisors are to provide direct oversight of vehicle operators on the street.
- Observes driving skills and work habits of drivers in the field.
- Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications
- Monitor pull-outs and service areas
Coaching :
- Provide feedback to safety and operations departments on service items that affect safety and performance.
- Identify potential safety hazards and provide feedback to be incorporated into daily operations procedures
Operations :
- Assist dispatch and maintenance staff with vehicle change outs that occur in the field
- Assist operators with service or passenger problems
- Follow company safety and operational rules and procedures
- Vehicle accident investigation
- Other duties as required
Last updated : 2024-11-26
