Bistro Supervisor

Duties and Responsibilities:

1. Provides food and beverage service of the best quality in accordance with the menu.
2. Supports Bistro staff with questions and/or service issues.
3. Supports management staff as “key holder.” Responsible for employee discounts and discounts resulting from issues with the food service.
4. Support Bistro Manager with Scheduling as needed.
5. Maintains cleanliness of production, service equipment, storeroom, service and other areas.
6. Maintains accurate time records and reports. Assists peers with timekeeping app.
7. Ensure that required income control procedures are consistently used.
8. Requisitions supply from The Club’s kitchen and storeroom and ensure proper transfer and storage.
9. Provides adequate display of garnishes and condiments on “self-serve” basis.
10. Ensures compliance with applicable health, alcoholic beverage, fire and other laws and requirements.
11. Inspects the facility to ensure that sanitation, safety, energy management, and other programs are in place in The Bistro.
12. Assists with production and service of food and beverage products.
13. Prepares garnishes, mixers and pre-mixed drinks.
14. Prepares and serves drinks according to recipes.
15. Reports complaints to management as soon as they occur. Responds to members as needed.
16. Cleans and locks-up according to prescribed procedure.
17. Ensures that menu items are portioned in accordance with standard recipes.
18. Answers the tee box phone calls in a timely manner.
19. Maintains a neat, professional appearance and always observes personal cleanliness rules.
20. Ensure that tickets have member numbers and signatures.