What are the responsibilities and job description for the Food and Beverage Manager position at Keowee Key Property Owners Association Inc?
Responsibilities
Operational Management
Menu & Inventory: Design and update menus, forecast inventory needs, and source high-quality ingredients while adhering to budget constraints.
Daily Operations: Supervise pre-shift preparations, ensure cleanliness/safety standards, and resolve service disruptions (e.g., staff call-outs, last-minute reservations.)
Financial Oversight: Monitor costs, optimize labor scheduling, and contribute to achieving financial targets.
Compliance: Enforce food safety regulations, health codes, and HR policies (e.g., record retention, employee confidentiality).
Staff Leadership
Training & Development: Train staff in service standards, menu knowledge, and POS systems; conduct performance evaluations and address grievances.
Team Motivation: Foster a positive work environment, empower staff to resolve member issues, and maintain uniform/grooming standards.
Customer Service
Quality Assurance: Ensure consistent meal quality, resolve complaints promptly, and conduct table touches to gauge satisfaction.Event Support: Assist with banquets/events, including setup, service, and breakdown
HR & Administrative
Record-Keeping: Maintain accurate employee records, adhere to retention timelines (e.g., 7-year rule for terminated files), and ensure secure storage of personnel data
Software Proficiency: Use restaurant management tools (e.g., POS systems, inventory software) and Microsoft Office for scheduling and reporting