What are the responsibilities and job description for the Donor Relations Officer position at KERA?

Job Description

DONOR RELATIONS OFFICER

KERA, the public media organization for North Texas, is hiring a dynamic Donor Relations Officer to serve on KERA’s Development Team. This person will be highly visible in the North Texas community and play a critical role in creating and maintaining strong relationships with the organization’s current and prospective donors, as well as expanding the donor base for annual giving and in a capital campaign.

WHO WE ARE :

KERA reaches more than 4.5 million people monthly through KERA TV, KERA News, KXT, KERA Arts, WRR and the Denton Record-Chronicle. For more than 60 years, North Texans have turned to KERA as a destination for trusted educational programming and initiatives, community engagement and lifelong learning.

As we seek to recognize and reflect the increasing diversity among our audiences, we encourage applicants from diverse backgrounds and with diverse perspectives to consider employment opportunities at KERA.

SUMMARY OF THE ROLE :

Under the direction of the SVP, Development, the officer will oversee and grow a portfolio of major donors based throughout North Texas, with a focus on Ft. Worth and Tarrant County. This position will be responsible for a personal revenue goal and will share responsibility for the achievement of annual and campaign revenue goals for the department. This individual will also assist with operational, administrative, and event activities designed to engage, cultivate, steward, expand and diversify a group of current and prospective donors for KERA, KXT and WRR.

The ideal candidate will be able to work both collaboratively with staff and independently, executing a strategy for relationship building with donors and exhibiting professionalism in all situations. They will work closely with KERA’s many partner organizations. The ideal candidate will have excellent communication skills, an ability to deliver top-tier customer service and some non-profit fundraising experience.

This position is classified as FLSA exempt, is not eligible for overtime, and reports directly to the SVP, Development.

WHAT YOU’LL DO :

Work with staff and board to grow KERA’s major donor base in North Texas for annual and campaign giving.
Effectively steward the organization’s relationships, increasing retention and giving from a portfolio of individual major donors in North Texas through daily interactions, including written correspondence, phone calls, visits, and events.
Work with Campaign and Major Gifts team to achieve capital campaign goals with donors
Work with Development and Audience Development teams to implement moves management strategies to identify and cultivate new major donors from mid-level donor base throughout North Texas
Work with Grants & Foundations team to develop relationships with institutional funders in North Texas
Write and / or produce communications related to major donor program including renewal and acknowledgement correspondence, newsletters and invitations.
Maximize efficiency and accuracy of major donor program by effectively managing donor database account information through ongoing data input, data cleaning, the addition of interactions and research, and regular review of database reports and file pulls.
Produce daily, monthly reports, yearly reports of departmental fundraising achievements and donor interactions.
Support execution of marketing strategies and cultivation events for major donor program.
Participate in department-wide strategic planning, restricted funding solicitation of individuals and foundations, and planned giving program.
Participate in on-air fundraising as needed and assigned

As a KERA employee :

Work in a manner that is consistent with KERA’s mission, vision and values; and maintain compliance with all company policies and procedures

Perform additional duties as assigned

This list of job duties is not exhaustive and is subject to regular reviews and updates.

WHAT WILL MAKE YOU SUCCESSFUL :

We believe a strong organization includes employees from a range of backgrounds, with different skills, experiences, and passions. If you don't meet every job qualification but have some of these skills and think you’re the right person for the job, we'd like to hear from you. Please apply and tell us more about yourself.

3 years of non-profit fundraising experience

Highly organized and detailed to manage the planning and execution of multiple activities at any given time.

Able to anticipate project needs, discern work priorities, problem solve and meet deadlines.

A self-starter who will take charge of an assignment and ask questions as needed.

Excellent communicator, including writing, proofreading, and speaking.

Possesses professional interpersonal and social skills suitable to working with a variety of staff, major donors, leadership volunteers, speakers / entertainers, and their representatives, as well as vendors / contractors.

Demonstrated ability to work with individuals from diverse backgrounds.

Always displays high ethics and responsibility.

Has a keen desire to deliver exceptional customer service.

Proficient in Microsoft Word, Excel, PowerPoint

Must be able to periodically work on weekends, irregular hours, holidays, and as needed for events.

Must have valid driver's license and be willing to travel in the North Texas metro area.

BONUS IF YOU BRING

Ability to communicate effectively with a broad range supporters and potential supporters representing various interests within our community

Passion for working for a mission-based company

SALARY RANGE

70,000-80,000 annually depending on experience

BENEFITS

Generous vacation (3 weeks), sick (8 days), personal time (2 days) and holidays (11)

Comprehensive health, dental and vision insurance

KERA-paid short and long-term disability, basic life insurance and AD&D insurance

Flexible scheduling and hybrid work environment

401k plan with KERA-contribution eligibility after six months of tenure

Company culture focused on diversity, equity, inclusion and belonging

Robust employee assistance program available to the employee and all members of their household

LOCATION :

We expect this position to mostly work from Ft. Worth / Tarrant County but will work out of our Dallas office at least 25% of the time (~1 day / wk).

HOW TO APPLY :

Complete the application on KERA’s employment page and attach a resume. An optional cover letter to tell us more about yourself will be accepted but is not required.

APPLICATION TIMELINE :

We generally close roles 2-4 weeks after posting. The hiring process may continue for several weeks after the closing of the role depending on the number of applicants.

KERA is an Equal Opportunity Employer

KERA believes that diversity is important to our success. We are committed to equal employment opportunity and all qualified applicants will receive consideration for employment without regard to race, color, national origin, sexual orientation, gender identity, gender expression, age, religion, veteran status, disability or any other characteristic protected by law.

Salary : $70,000 - $80,000

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