What are the responsibilities and job description for the Fiber Optics Technician position at Kercom?
Job description
Kercom is hiring Fiber I&R Technicians W2 employees and 1099 Contractors in the following areas:
Eastern CT
Fiber Internet and Phone Installer
We are seeking a motivated and skilled individual to join our team as a Fiber Internet and Phone Installer. In this role, you will be responsible for installing, maintaining, and troubleshooting fiber optic internet and phone services for residential and business customers. You will work directly with customers to ensure high-quality service installation, provide technical support, and ensure all installations meet company standards and safety regulations.
Key Responsibilities:
- Install fiber optic cables and equipment for internet and phone services at customer locations.
- Troubleshoot and resolve installation issues, ensuring seamless service setup.
- Conduct thorough testing and quality checks on installed systems.
- Provide exceptional customer service and educate clients on the use of their services.
- Maintain accurate records of installations, service requests, and customer interactions.
- Collaborate with team members to ensure timely and efficient service delivery.
- Adhere to safety protocols and company guidelines during installations.
Qualifications:
- Previous experience in telecommunications, fiber optics, or a related field is preferred.
- Strong technical skills and ability to troubleshoot hardware and software issues.
- Excellent communication and customer service skills.
- Ability to work independently and manage time effectively.
- Valid driver’s license and reliable transportation.
- Willingness to work in various weather conditions and at heights if required.
- Must pass drug screening and background check.
-Job Type: Full-time
-Location:[New London CT, Norwich CT]
-Salary:Competitive pay rates..
Job Type: Full-time
Pay: $800.00 - $1,700.00 per week
Benefits:
- On-the-job training
- Opportunities for advancement
Schedule:
- Day shift
Ability to Commute:
- Norwich, CT 06360 (Required)
Work Location: In person
Salary : $800 - $1,700