What are the responsibilities and job description for the Customer Service Representative position at KERN HEATING & COOLING?
Join a Legacy of Excellence at Kern Heating & Cooling Co.
Part-Time HVAC Customer Service Representative
Are you passionate about delivering exceptional customer experiences? Do you thrive in a supportive environment where your contributions matter?
As a trusted name in Beach Park, IL since 1936, we're seeking an enthusiastic and skilled HVAC Customer Service Representative to join our family-oriented team part-time. With competitive pay ranging from $13 to $20 per hour plus bonuses, along with great benefits like health, dental, a 401(k), paid holidays, and even a day off for your birthday, this is more than just a job – it's an opportunity to thrive and grow with us.
About Us
At Kern Heating & Cooling, we've built a reputation on top-notch heating and cooling services that exceed our customers' expectations. Our team is family, and we're committed to helping each other succeed through comprehensive training and support.
Your Role
As an HVAC Customer Service Representative, you'll be the first point of contact for our customers, answering incoming calls with a friendly voice and assisting them with their HVAC needs. You'll skillfully schedule maintenance visits, order necessary parts, and follow up to ensure every customer is satisfied.
- Excellent customer service skills
- Familiarity with HVAC systems
What We Offer
We believe in nurturing our employees and providing opportunities for growth and development. As a member of our team, you can expect:
- Comprehensive training to set you up for success
- Flexible scheduling with varying shifts within business hours (7 AM to 5 PM)
- A supportive team environment that's truly like family
If you're excited to join a company that values its employees and has stood the test of time, apply now to become a part-time HVAC Customer Service Representative. Our quick, mobile-friendly initial application takes just 3 minutes to complete.
Salary : $13 - $20
