What are the responsibilities and job description for the A Team Specialist - Temporary - Full-time - EHR Project / Employee Training position at Kern Medical?
Position: A Team Specialist - Temporary - Full-time - EHR Project / Employee Training
Kern Medical strives to recruit the highest quality candidates, resulting in a high-performance workforce that consistently delivers quality patient care.
- Temporary employment of up to nine (9) months.
- Health Benefits coverage may be offered.
- 8 hour shifts
Definition:
Under the direction of the Chief Medical Officer (CMO), the Cerner “A-Team” Specialist will perform specialized paraprofessional activities in support of Cerner or the Simulation lab.
Distinguishing Characteristics:
This is a temporary classification. The Cerner “A-Team” Specialist incorporates entry-level paraprofessionals through journey level specialists who work with minimum supervision.
Essential Functions:
Acts as a Cerner functionality champion and workflow expert by providing real time support to end users in the hospital and clinic locations. Supports all providers/end users throughout the training process and when issues arise.
- Communicates issues with Cerner immediately by communicating to the CMO, medical staff leadership and management or submitting help desk tickets.
- Participates in the creation of collateral and training materials for end user providers.
- Communicates improvements, suggestions, and changes to leadership and act as a single point of contact between Cerner and Kern County Hospital Authority.
- Conducts research to keep abreast of latest developments in assigned area of responsibility.
- Enters and retrieves a variety of data and information from databases.
- Prepares, processes, and maintains a variety of records and reports.
- Provides additional and impromptu Cerner on the job training to end users as needed
- Attends Governance meetings to ensure accurate regulatory requirement information and updates are communicated.
- Participates in Cerner builds as needed
- Works in Simulation Lab as assigned or when necessary
Other Functions:
- Performs other related duties or projects as required.
Employment Standards:
Minimum two (2) years of undergraduate education with a Pre-Med course of study
OR
High School Diploma, G.E.D. or equivalent, and two (2) years of education, training and/or experience sufficient to obtain the knowledge and skill to successfully perform the essential duties of the job.
Additional Requirements:
Some positions may require possession of a valid California Driver’s License.
Knowledge of:
Basic socioeconomic principles; individual and group behavior principles; community resources; public relations principles; interviewing techniques; applicable local, state, and federal guidelines, regulations, laws, and programs; case management principles;
Skill in:
Using a computer and related software applications; Clear communication skills and ability to listen; Excellent analytical and technical skills; proven skills with workflows; reading, comprehending, and explaining regulations and procedures; resolving conflict; speaking in public; recording client information; maintaining client files; and, communicating both orally and in writing sufficient to exchange or convey information and to receive work direction.
Supplemental:
A background check may be required for this classification.
All Kern Medical employees are designated “Disaster Service Workers”. In the event of a disaster or civil disorder, all Kern Medical employees are to remain at work or to report to work in a safe and practicable manner.
If position responsibilities require driving a personal vehicle, then possession of a current valid California Driver’s License and adherence to the Kern County Hospital Authority Vehicle Use and Driving Standard Policy (ENG-EC-119) is required.
If position responsibilities require driving a vehicle owned, leased or rented by Kern Medical, then possession of a current valid California Driver’s license, a signed authorization for Release of Drivers Record Information and adherence to the Kern County Hospital Authority Vehicle Use and Driving Standard Policy (ENG-EC-119) is required.
