What are the responsibilities and job description for the Kerry Chevrolet Inc is hiring: Service Advisor / Writer in Alexandria position at Kerry Chevrolet Inc?
Kerry Chevrolet and Hyundai
We are growing come join our team!!
2,000 sign on bonus
Title : Automotive Service Advisor / Writer
Kerry Chevrolet and Hyundai is looking for experienced Service Advisors / Writers to join our service team! We are looking for dedicated and motivated professionals who share the same passion we have here.
As a trusted Service Advisor, you will be the liaison between the customer and the service department to ensure high levels of customer satisfaction.
Automotive Service Advisor Responsibilities :
- Greet customers and scheduling service appointments
- Document customers concerns and comments.
- Write service orders and descriptions of problems and repairs
- Translate customers' repair problems into standard repair terminology
- Explain repairs to customers and review service history
- Test-drive vehicles to confirm service repairs.
- Provide accurate estimates of the cost and time needed for repairs.
- Handle customer complaints making sure to keep our customers satisfied.
- Coordinate parts ordering and follow up appointment with customers.
- Provide the highest levels of customer service in order to retain dealership clientele.
Service Advisor Qualifications
Benefits