What are the responsibilities and job description for the Office Manager - State Farm Agent Team Member position at Kerry Gulino - State Farm Agent?
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Benefits :ROLE DESCRIPTION : As Service Manager with Kerry Gulino Ins Agency, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Service Manager is eager to bring aboard your collaborative presence.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
- Excellent communication skills - written, verbal, and listening
- Experience in customer service required
- Experience in managing customer service preferred
- Experience in sales preferred
- Proactive in problem-solving
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
- Paid time off (holidays and personal / sick days)
- Salary plus commission / bonus
- Growth potential / opportunities for advancement within my agency
- Our office is located in Southwest Las Vegas.
- Our office is open 8 : 30 - 5 : 30.
- We currently have 10 team members at our agency.
QUALIFICATIONS :
Highly organized and detail-oriented
BENEFITS :
Compensation : $45,000.00 - $75,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Salary : $45,000 - $75,000