What are the responsibilities and job description for the Centralized Scheduler position at Kessler Rehabilitation Center?
Overview
Kessler Rehabilitation Center
Position: Centralized Scheduler (High-Volume Call Center)
** Bilingual in English/Spanish Required **
Address: 1050 Wall Street West Lyndhurst, NJ
Status: Full Time 40 Hours Weekly
*We are located at Kessler Rehabilitation Center's shared services corporate office*
Pay Rate: $18-$20 hourly depending on experience
Job Benefits include:
Competitive salary
PTO
Medical, Dental, Vision Insurance
401(K) Matching
Employee Discount
Growth Opportunities on our Career Ladder
Responsibilities
- Possesses excellent communication and organizational skills
- Exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers
- Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling
- Exhibiting excellence in customer service
- Provides excellent customer service through all phone interactions
- Ensuring an overall excellent patient experience
Qualifications
- High School Diploma or equivalent required
- Proficiency in various computer applications/programs required
- Excellent written and verbal communication skills required
- Previous experience within a healthcare customer service setting preferred
- Bilingual English/Spanish required
- Answering heavy volume phone calls experience preferred
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Salary : $18 - $20
