What are the responsibilities and job description for the Process Improvement Analyst position at Kesta IT?
JOB DESCRIPTION
We're looking for a Process Improvement Analyst who can analyze and measure the effectiveness of our existing processes to develop sustainable, repeatable and quantifiable business process improvements.
Responsibilities :
- Document the current business processes and help identify opportunities for improvement to and gain a solid understanding of business units and their processes.
- Support the identification, assessment and delivery of operational improvement opportunities using a variety of levers including analytics, process improvement, automation, etc.
- Collect data for various types of business lines. Analyze data and communicate the results of analysis in written and verbal form to managers.
- Help business teams design and optimize their processes.
- Maintain and improve process flow charts and relevant documentation.
- Assist in process mapping; provide on-the-spot and formal training for business partners.
Qualifications :
Education & Experience :
