What are the responsibilities and job description for the Technical Support Specialist position at Kesta IT?
Come build, innovate, disrupt, and thrive!
K?STA I.T is actively seeking a Technical Supportforan immediate contract engagement with our government client.
Work Location : This position is Onsite
Job Description :
We are seeking a skilled Technical Analyst to provide expert problem diagnosis, implementation, support, and maintenance of computer hardware, software, and network products. This role involves leading and coordinating teams, developing technical processes, and ensuring IT systems and standards meet organizational needs.
Responsibilities :
- Diagnose and resolve hardware and software issues using specialized tools.
- Research, document, and implement new solutions and processes.
- Administer applications and hardware in client-server environments.
- Lead and oversee teams working on IT processes, procedures, and technical specifications.
- Plan and design the implementation of hardware, software, and network components.
- Develop and document operational standards and procedures.
- Serve as a liaison between technical staff, management, and vendors.
- Troubleshoot and resolve local area network (LAN) connectivity issues.
- Administer network groups, user rights, and server backups.
- Install and support telecommunications hardware and associated devices.
- Enforce IT security standards and ensure adherence to quality assurance protocols.
- Maintain local database systems and manage virus / spyware remediation.
- Provide training for end-users and IT technicians.
- Maintain comprehensive records and reports related to IT operations.
Required Skills :
Available Benefits :
About K?STA I.T. :
Our name says it all; K?STA I.T. (Keys-to-I.T.) AND our people are our keys to our success!
K?STA I.T. is a premier Utah-based technical staffing and consulting services firm. We specialize in temporary and permanent placement of Software, Hardware, Network, Cloud, CRM / ERP, Data, End-User support, Web and Executive / leadership-based positions on a full time and consulting basis.
If you're interested in a role where top performance is rewarded, personal time is valued, and excellence is demanded at every level we want to talk to you today!
Where do you want to go? We've got the keys! ~ K?STA I.T.
WWW.KeSTAIT.COM
